Dunkin'

3.6
197 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Philadelphia, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
125 S 40th St, Philadelphia, PA
19104, United States

Hours

Reviews

3.6
197 reviews
5 stars
83
4 stars
41
3 stars
25
2 stars
10
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff and disrespectful interactions.

Order Accuracy

Many customers experienced issues with incorrect orders, including wrong drinks and missing items.

Food Quality

Several reviews mentioned unsatisfactory food quality, including hard bagels and poorly prepared sandwiches.

Staff Friendliness

While some customers praised friendly staff, others reported a lack of warmth and professionalism.

Cleanliness

Multiple reviews pointed out cleanliness issues, particularly in the bathrooms and dining area.
  • SW
    sharlita wright
    Oct 28, 2025
    1.0
    The Dunkin is consistently nasty, they water down, leave out coldfoam and other drink ingredient add ins you paid for. I hate that I have to order from here but l work for Penn and it’s the closest one. I Literally would never order from here, I’m honestly probably going to just find another place worth the money and walk….its consistently a let down. My coffee this morning tastes like sweet watered down cream.
  • LW
    Lia Woodbury
    Oct 21, 2025
    5.0
    Morning shift does not know how to make latte/coffee...and always run out of right ingredients to make it. Its always with mobile orders...honestly ridiculous
  • DR
    Drayden Raber
    Sep 19, 2025
    1.0
    The morning staff are DUDS. They make me late to work pretty much every morning.
  • AL
    Alana Lenair
    Jul 18, 2025
    1.0
    If I could give this place no stars I would I wouldn’t feed my dog this stuff I had a plain bagel light cream cheese the bagel was hard as ever couldn’t chew when I went back on my break to get my money back I was offered something else he insisted I said I don’t want nothing I want my money he told me bagel not hard maybe I need to get my teeth fixed like so rude what manger says that to a person you know the bagel out y’all sit out it was only 3.55 I’m not doing this for no 3.55 this was the second time so I had to get my money back. He said no one else complains. That guy was rude he need to be handed this was 7/17/2025 @ 1pm
  • LC
    LarisaNichole C.
    Jul 16, 2025
    1.0
    I asked for a cinnamon raisin bagel with strawberry cream cheese. I didn't realize I needed to specify not to burn the bagel.

Frequently Asked Questions About Dunkin'

What holiday drinks are currently available at Dunkin' in Philadelphia, PA?

During the holiday season, you can enjoy Dunkin's new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.

What are the operating hours of Dunkin' at 125 S 40th St, Philadelphia?

Dunkin' is open daily from 5:00 AM to 8:00 PM.