Brand Certified
Dunkin'
3.3(352 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
11725 Bustleton Ave, Philadelphia, PA
19116, United States
Certified by Dunkin' • Feb 22, 2026
(215) 464-4375
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Philadelphia, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.3
352 reviews
5 stars
155
4 stars
41
3 stars
26
2 stars
13
1 star
117
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently poor customer service, with reports of rude and unprofessional staff, particularly during night shifts.
Order Accuracy
Many customers experienced issues with incorrect orders, including wrong items and inconsistent drink preparation.
Staff Attitude
Several reviews mentioned staff displaying negative attitudes, particularly towards customers, leading to uncomfortable experiences.
Mixed Quality
While some customers praised the quality of food and drinks, others reported inconsistencies in taste and preparation.
- MZMichael Zetek5 days ago1.0It would really be amazing if they ever got a order right
- GKGulshan KarimovaFeb 2, 20261.0The manager “Dibal” was so rude to me tonight. The same order I ordered 3 times just this week, he refused to make & said they don’t do this customs or additions into drinks.. not sure what that means considering I’ve had the same exact order 3 times this week & no one said that wasn’t allowed. Mind you, I’ve ordered other add ons to my drinks before without any complaints. He asked who had been making it I said some lady here, he said she doesn’t know what she’s doing, the lady has been there for YEARS. You’d think I asked this guy to commit a CRIME for me. My order was to just add cream & cold foam to a refresher.
- AUAigerim UmbetovaJan 16, 20261.0Terrible service. Very disappointed.
- AUAreej UtqiJan 2, 20261.0The “store manager” was rude to me I asked to talk to someone else and she wouldn’t let me. I paid $5.80 for a cup of milk and ice and she tried getting more money off me in order to fix it. I stayed calm and didn’t say anything rude but she still told me to leave and closed the window on my face. Such a jew!
- SMSamer MDec 22, 20251.0very bad customer service in the night shift guy who keeps giving us attitude when we come to get our hot coffee.
Frequently Asked Questions About Dunkin'
What are the operating hours for this Dunkin' location in Philadelphia, PA?
This Dunkin' location is generally open 24 hours from Tuesday through Saturday, opens at 4:00 AM on Monday, and closes at 11:00 PM on Sunday.
Does this Dunkin' offer delivery and pickup services?
Yes, this Dunkin' offers both delivery and curbside pickup services to its customers.
Can I order ahead using the Dunkin' app for this location?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android for a fast grab and go experience.
What special drinks are featured on the holiday menu at this Dunkin'?
During the holiday season, they offer new drinks like the Cookie Butter Cloud Latte, Berry Sangria Refresher, and return favorites like Peppermint Mocha and Toasted White Chocolate Signature Lattes.
What types of meals are served at this Dunkin'?
This location serves breakfast, lunch, and brunch, including breakfast sandwiches, coffee, espresso, and donuts.
Is there a drive-thru available at this Dunkin' location?
Yes, this Dunkin' has a drive-thru service for convenient ordering and pickup.
What nearby shopping centers can I visit before or after enjoying Dunkin'?
Leo Mall is a nearby shopping center where you can shop before or after your visit to Dunkin'.
Are there any nearby restaurants close to this Dunkin' on Bustleton Ave?
Yes, nearby you can find restaurants such as Burger King, Melody Restaurant, Kin Wha Garden, Costa's Pizza & Grill, and Little Istanbul Restaurant to enjoy a variety of dining options.
What other services are available close to this Dunkin' to help with errands or shopping?
Nearby you can access services like Hendrix Vision Center for eyewear needs, Paradise Beauty Salon, Sonny's Creative Nails, and local grocery stores such as Netcost Market and VATAN Produce Market.
Does Dunkin' Philadelphia welcome families and have vegetarian options?
Yes, this Dunkin' welcomes families and offers vegetarian options on their menu.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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