Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Philadelphia, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous reviews highlighted poor customer service, particularly during night shifts, with reports of rude and unprofessional staff.
Order Accuracy
Many customers experienced issues with incorrect orders, including wrong items and inconsistent drink preparation.
Staff Friendliness
While some customers praised friendly staff members, others reported a lack of courtesy and attentiveness from certain employees.
Food Quality
The quality of food and drinks received mixed reviews, with some customers enjoying the offerings while others found them unsatisfactory.
Cleanliness and Hygiene
Several reviews raised concerns about cleanliness and hygiene practices, particularly regarding food handling and restroom access.
VV
vincent
2 days ago
1.0
the overnight guy needs to be fired, i get it nobody wants to work that late but this is the most ignorant guy i ever interacted with. i waited in the drive thru for 10 minutes and even knocked on the glass and no one was there. When he finally came out from the back I told him i was picking up and that i’ve been waiting for a while. I can barely understand what he was saying but apparently there is a sensor that i had to go through?? He kept giving me attitude and rolling his eyes. Horrible customer service.
MM
Miller
6 days ago
5.0
Inconvenient drive thru. Best dunkin in a 5 mile radius. They care and the coffee tastes better here. No joke. I often back track or go out of my way to go to this dunkin.
AA
Amin Alhaj
Nov 4, 2025
1.0
The worst customer service other the girl taking the order she needs to get fired. I will never buy from them again.
SS
soso sweet
Nov 4, 2025
1.0
If I can give zero stare
They have very bad attitude just ask
Baaaaad service
ZM
Zarina Morison
Oct 26, 2025
1.0
Me and my sister went into the bathroom as paying customers and the staff kept banging on the door yelling at us in a different language. Then after that I walked out and they had keys to unlock the bathroom and said we weren’t allowed to do that. I feel very uncomfortable with that and the fact there was 2 men unlocking a bathroom while me and my sister were trying to use it. Very scary and on top of that the food was disgusting
What are the operating hours for this Dunkin' location in Philadelphia, PA?
This Dunkin' location is generally open 24 hours from Tuesday through Saturday, opens at 4:00 AM on Monday, and closes at 11:00 PM on Sunday.
Does this Dunkin' offer delivery and pickup services?
Yes, this Dunkin' offers both delivery and curbside pickup services to its customers.
Can I order ahead using the Dunkin' app for this location?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android for a fast grab and go experience.
What special drinks are featured on the holiday menu at this Dunkin'?
During the holiday season, they offer new drinks like the Cookie Butter Cloud Latte, Berry Sangria Refresher, and return favorites like Peppermint Mocha and Toasted White Chocolate Signature Lattes.
What types of meals are served at this Dunkin'?
This location serves breakfast, lunch, and brunch, including breakfast sandwiches, coffee, espresso, and donuts.
Is there a drive-thru available at this Dunkin' location?
Yes, this Dunkin' has a drive-thru service for convenient ordering and pickup.
What nearby shopping centers can I visit before or after enjoying Dunkin'?
Leo Mall is a nearby shopping center where you can shop before or after your visit to Dunkin'.
Are there any nearby restaurants close to this Dunkin' on Bustleton Ave?
Yes, nearby you can find restaurants such as Burger King, Melody Restaurant, Kin Wha Garden, Costa's Pizza & Grill, and Little Istanbul Restaurant to enjoy a variety of dining options.
What other services are available close to this Dunkin' to help with errands or shopping?
Nearby you can access services like Hendrix Vision Center for eyewear needs, Paradise Beauty Salon, Sonny's Creative Nails, and local grocery stores such as Netcost Market and VATAN Produce Market.
Does Dunkin' Philadelphia welcome families and have vegetarian options?
Yes, this Dunkin' welcomes families and offers vegetarian options on their menu.