Dunkin'

3.8
213 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Philadelphia, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4100 Chester Ave, Philadelphia, PA
19104, United States

Hours

Reviews

3.8
213 reviews
5 stars
96
4 stars
47
3 stars
26
2 stars
15
1 star
29

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service and issues with order accuracy, with some staff displaying rude behavior.

Food Freshness

Many reviews highlighted problems with stale food items, particularly donuts and bagels, leading to dissatisfaction.

Customer Experience

While some customers praised the friendly staff and good coffee, others noted a lack of cleanliness and organization in the store.

Pricing Issues

Several customers mentioned higher prices compared to other locations, leading to perceptions of unfairness.

Location Convenience

The location is appreciated for its convenience, but issues with parking and cleanliness were also noted.
  • CZ
    Chris Zelonis
    2 days ago
    5.0
    Every Saturday I get breakfast and coffee at this Dunkin. It's always the same two people working there on Saturday mornings, and they work hard. The woman running register and handling coffee and donuts and the man handling food and jumping in elsewhere as needed are both incredible at their jobs. My order is always correct. It gets busy in here (especially after 8:30), so there is sometimes a wait, but they handle it with grace. You can tell they are working as fast as they can, yet their order accuracy is always immaculate. They are also super nice people. Definitely my favorite location. If it's busy, please just be patient and don't give them a hard time.
  • LW
    Luke Walker
    Nov 4, 2025
    4.0
    It’s Dunkin! But if you come in the 7-9am hours, be prepared to wait over a quarter of an hour for your order!
  • AW
    Alicia Wright
    Sep 26, 2025
    4.0
    Enjoy my experience
  • JC
    Jeremy Campbell
    Dec 7, 2022
    1.0
    Says it opens at 5:30am on the website and at the store. By 5:50 there was no one in the store but they let me place an order on the app. Not sure how that works or when they’re supposed to open. I have to leave for work by 6:30, so there goes my $5 I guess.
  • SS
    Shannon “Shannon Lee” Stricker
    Sep 10, 2021
    4.0
    They have gotten a lot better w ith making my drinks properly. Butter pecan frozen coffee is my new fav!! It's Soo good.

Frequently Asked Questions About Dunkin'

What are the operating hours for this Dunkin' location in Philadelphia, PA?

This Dunkin' is open from 5:30 AM to 7:00 PM Monday through Friday, and from 6:00 AM to 7:00 PM on weekends.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services.