Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Philadelphia, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous reviews highlighted poor customer service, with staff being described as rude, unprofessional, and unhelpful.
Cleanliness
Many customers reported unsanitary conditions, with complaints about the cleanliness of the store and food preparation areas.
Order Accuracy
A significant number of reviews mentioned issues with incorrect orders, leading to frustration among customers.
Staff Professionalism
Feedback indicated a lack of professionalism among staff, with instances of inappropriate behavior and conversations noted.
Service Speed
Customers frequently commented on slow service, particularly during busy hours, leading to long wait times.
SO
Shizz OTW
2 days ago
1.0
Place should be shut down asap
TH
T. H.
Oct 17, 2025
1.0
I had a very disappointing experience at this Dunkin’ Donuts. The staff were unprofessional and had noticeable attitudes from the moment I walked in. When they got my order wrong, instead of taking responsibility or simply fixing it, they tried to blame me for “giving them the wrong order” — even though I repeated it clearly. The lack of accountability and rude behavior made the entire visit unpleasant. Customer service should be about respect and getting things right, not arguing with the customer. Definitely not the level of service I expect from Dunkin’.
What are the operating hours for this Dunkin' location?
This Dunkin' is open Monday through Saturday from 5:00 AM to 5:00 PM, and Sunday from 6:00 AM to 5:00 PM.
Where is this Dunkin' located?
It is located inside the SUNOCO Gas Station at 5051 Wissahickon Ave, Philadelphia, PA 19144.
Does this Dunkin' offer delivery and pickup services?
Yes, they provide both delivery and curbside pickup services.
What special seasonal drinks can I find at this Dunkin'?
You can try the new Cookie Butter Cloud Latte, as well as the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes. Also available is the new Berry Sangria Refresher.
What types of meals are served at this Dunkin'?
They serve breakfast, lunch, and brunch options.
Does this Dunkin' have a drive-thru?
This location does not have a drive-thru.
How can I order ahead from this Dunkin'?
You can order ahead via the Dunkin' mobile app available on iOS and Android, or use the online ordering link on their website.
What nearby places can I visit before or after my Dunkin' visit?
Nearby you can visit Far East Chinese Cuisine or 2 In One Breakfast & Lunch for other dining options, and Stop N Shop for groceries. For wellness, the Bridge to Wellness Bodywork massage therapy center is also nearby.
Are there any nearby transit or convenience options to help me find this Dunkin'?
This Dunkin' is located inside a Sunoco gas station, making it easy to find for drivers and those stopping for fuel or convenience items.
What other coffee or donut shops are nearby?
Another Dunkin' location is nearby, as well as various restaurants and cafes like All the Way Live Cafe for vegetarian options.