Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Philadelphia, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Many customers reported rude and unhelpful staff, with several instances of employees being dismissive or disrespectful.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food preparation.
Cleanliness
Some customers appreciated the cleanliness of the location, while others noted unsanitary conditions and poor maintenance.
Food Quality
Feedback on food quality was mixed, with some enjoying their meals while others complained about stale or poorly prepared items.
Management Issues
Several reviews indicated a decline in service quality and customer experience since a change in management.
SS
Serenity Stewart
Jan 2, 2026
1.0
First, they messed up my order then they put a burnt croissant on my order that was supposed to be something else and they didn’t have a net on their head
IM
Indya Mior
Oct 3, 2025
1.0
Horrible
KT
Katrina T.
Sep 30, 2025
2.0
I asked for an egg bagel. I don’t think the young lady knew what I was talking about. I asked for a sesame bagel on toasted. What did I get? Sesame bagel toasted
DW
Dan Wallace
Sep 28, 2025
4.0
Good in a pinch
VP
Vasjana pani
Sep 8, 2025
1.0
I want to the window to get my order but instead I had a employee woman screaming at me and taking to me so rudely so I had to go inside and get my order I have been there multiple times and the service hasn’t always been the best but this one made me leave a review like this