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Dunkin'

3.5
(388 reviews)

Business Details

2998 A Welsh Rd, Philadelphia, PA
19152, United States
(267) 621-4806
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Philadelphia, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2998 A Welsh Rd, Philadelphia, PA
19152, United States

Hours

Reviews

3.5
388 reviews
5 stars
177
4 stars
59
3 stars
34
2 stars
23
1 star
95

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of employees being dismissive or disrespectful.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food preparation.

Cleanliness

Some customers appreciated the cleanliness of the location, while others noted unsanitary conditions and poor maintenance.

Food Quality

Feedback on food quality was mixed, with some enjoying their meals while others complained about stale or poorly prepared items.

Management Issues

Several reviews indicated a decline in service quality and customer experience since a change in management.
  • SS
    Serenity Stewart
    Jan 2, 2026
    1.0
    First, they messed up my order then they put a burnt croissant on my order that was supposed to be something else and they didn’t have a net on their head
  • IM
    Indya Mior
    Oct 3, 2025
    1.0
    Horrible
  • KT
    Katrina T.
    Sep 30, 2025
    2.0
    I asked for an egg bagel. I don’t think the young lady knew what I was talking about. I asked for a sesame bagel on toasted. What did I get? Sesame bagel toasted
  • DW
    Dan Wallace
    Sep 28, 2025
    4.0
    Good in a pinch
  • VP
    Vasjana pani
    Sep 8, 2025
    1.0
    I want to the window to get my order but instead I had a employee woman screaming at me and taking to me so rudely so I had to go inside and get my order I have been there multiple times and the service hasn’t always been the best but this one made me leave a review like this

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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