Dunkin'

4.0
574 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Philadelphia, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1100 S Columbus Blvd, Philadelphia, PA
19147, United States

Hours

Reviews

4.0
574 reviews
5 stars
301
4 stars
122
3 stars
62
2 stars
22
1 star
67

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of experiences with staff, ranging from friendly and efficient service to rude and unhelpful interactions.

Cleanliness

While some customers praised the cleanliness of the location, others reported dirty restrooms and unsanitary conditions.

Order Accuracy

There were multiple complaints about incorrect orders, particularly with mobile orders, although some customers noted that their orders were consistently correct.

Bathroom Access

Several reviews highlighted issues with restroom access, including being denied use of facilities, which led to significant dissatisfaction.

Overall Experience

The location received mixed reviews, with some customers expressing loyalty and satisfaction, while others vowed not to return due to poor service.
  • JZ
    Jill Zgrzepski
    1 day ago
    1.0
    I just went through the drive-through of the Dunkin’ Donuts and I was there 25 minutes before they closed. I wanted a hot chai tea latte and the man that was at the window who was about 5‘7“ a little thicker built, but not very big with a Hat on opened the window And was very rude and said what do you want? I told him I was ordering a chai tea On the mobile app. He asked if it was hot or cold. I told him it was hot. He said he was not making anything hot. I said I don’t understand why you are still open for 25 minutes. He said it doesn’t matter we’re closing nothing hot. I asked him for his name And he rudely said Josh and closed the window on me. I wouldn’t recommend coming to this Dunkin’ Donuts.
  • CJ
    Carlos Carrero Jr
    4 days ago
    5.0
    Good food and quick service. I always just get a tiny bit bothered having to search around for a clean enough table to eat my food, though. A good food business always makes sure all tables are cleaned for the customers. One person can be held responsible for doing that, right? Overall, I enjoy my time eating here.
  • DC
    Daniel Curcio
    Nov 2, 2025
    5.0
    They speak English!
  • IW
    ilie wallace
    Oct 24, 2025
    5.0
    Great and friendly and quick service.
  • NB
    neek buck
    Oct 15, 2025
    5.0
    Hands down one of the cleanest in the city They are professional I feel like they aim to please the customers and they are quick

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Philadelphia, PA?

Dunkin' in Philadelphia, PA is open daily from 4:00 AM to 10:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.