Dunkin'

3.8
506 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Philadelphia, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
7000 Chester Ave, Philadelphia, PA
19142, United States

Hours

Reviews

3.8
506 reviews
5 stars
233
4 stars
108
3 stars
77
2 stars
32
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with staff, including reports of rudeness and poor service, as well as some instances of friendly and helpful interactions.

Order Accuracy

Many customers reported issues with incorrect orders, including wrong items and preparation mistakes, leading to dissatisfaction.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the restroom and overall store appearance.

Food Quality

Customers expressed disappointment with food quality, including burnt items and improperly prepared drinks.

Speed of Service

There are mixed reviews regarding service speed, with some customers noting quick service while others experienced long wait times.
  • TG
    Tanya Goodman
    Dec 29, 2025
    1.0
    Was made to make a purchase just to get my free coffee today
  • LC
    Latisha Cousin-Nelson
    Dec 26, 2025
    5.0
    Very good place ppl are friendly
  • AM
    Alyssa Marie
    Nov 23, 2025
    1.0
    Nasty attitudes and service. My drink was made wrong and she refused to do anything but smile and say it wasn’t her fault. It was a caramel craze with no caramel and black coffee, no cream or sugar. It was terrible, I had to throw it out. Sandwich was burnt as well. I was told I would have to buy a new one.
  • DT
    Denielle Trotman
    Nov 9, 2025
    5.0
    Always clean, ordered coffee box was a few minutes late picking up and the lady from drive thru came out from the back to bring right to me. That was so nice of her she could have informed me to go straight to drive thru but she insisted I’m bringing out to you now. Very nice of her

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 7000 Chester Ave, Philadelphia?

Dunkin' at 7000 Chester Ave is open daily from 5:00 AM to 7:00 PM for regular hours and offers delivery from 5:30 AM to 6:30 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' at 7000 Chester Ave provides both delivery and curbside pickup services.