Dunkin'

3.9
503 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Philadelphia, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
7000 Chester Ave, Philadelphia, PA
19142, United States

Hours

Reviews

3.9
503 reviews
5 stars
232
4 stars
108
3 stars
76
2 stars
32
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with customer service, ranging from friendly and helpful to rude and dismissive.

Order Accuracy

Many customers reported issues with incorrect orders and poor attention to detail, leading to dissatisfaction.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the restroom and overall store appearance.

Coffee Quality

While some customers enjoyed the coffee, others complained about it being poorly made or overly milky.

Staff Professionalism

There are mixed reviews regarding staff professionalism, with some praising the team while others noted unprofessional behavior.
  • AM
    Alyssa Marie
    1 day ago
    1.0
    Nasty attitudes and service. My drink was made wrong and she refused to do anything but smile and say it wasn’t her fault. It was a caramel craze with no caramel and black coffee, no cream or sugar. It was terrible, I had to throw it out. Sandwich was burnt as well. I was told I would have to buy a new one.
  • DT
    Denielle Trotman
    Nov 9, 2025
    5.0
    Always clean, ordered coffee box was a few minutes late picking up and the lady from drive thru came out from the back to bring right to me. That was so nice of her she could have informed me to go straight to drive thru but she insisted I’m bringing out to you now. Very nice of her
  • UD
    U. Nathan Davis
    Jul 1, 2025
    5.0
    What's not to love?
  • TS
    Tha Sok
    Jun 30, 2025
    5.0
    Always a hit for my caramel creme frozen coffee and caramel latte
  • JW
    Johnny Wishbone
    Jun 19, 2025
    5.0
    Coffee time

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 7000 Chester Ave, Philadelphia?

Dunkin' at 7000 Chester Ave is open daily from 5:00 AM to 7:00 PM for regular hours and offers delivery from 5:30 AM to 6:30 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' at 7000 Chester Ave provides both delivery and curbside pickup services.