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Dunkin'

3.9
(540 reviews)

Business Details

(215) 224-9822
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Philadelphia, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1325 E. Washington Ln, Philadelphia, PA
19138, United States

Hours

Reviews

3.9
540 reviews
5 stars
251
4 stars
113
3 stars
85
2 stars
31
1 star
60

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, order mistakes, and unprofessional behavior from staff.

Food Quality

Several reviews mentioned stale or poorly prepared food items, including bagels and sandwiches.

Positive Staff Interactions

Some customers praised specific staff members for their friendliness and good service.

Cleanliness Concerns

There were complaints about cleanliness, including reports of bugs and unsanitary conditions.

Coffee Quality

Mixed feedback on coffee quality, with some customers enjoying it while others found it weak or poorly made.
  • NR
    Nicole R
    Jan 29, 2026
    1.0
    This dunkin' is terrible. Just left the drive through. Placed mobile order (2 drinks) 5 minute prior to pulling in. 3 cars in line - SO SLOW. I get to the window and they give me one cup. The cup had both drink stickers on it so my assumption was that there is an error. Lady walked away never saying thank you/have a nice day/ be right back with your other drink - NOTHING. Just ran off. I try to alert the male employee that I am missing a drink - HE IGNORED ME. Literally turned around and said he was done with his shift... so I am sitting there a couple more minutes (now late for work) and I had to HONK my horn. A few corporate looking people were in there too- no one even was paying attention - they all suck. The girl finally comes back with my drink (no sticker) so my guess is instead of coming to the window and speaking, she went back to the order screen to see why we didn't pull off. A few times ago the drive through only had 2-3 cars but it took so long I had to reverse out and run inside (drink wasn't made despite enough staff). I frequent DDs (fox chase, leo mall, bustleton ave, grant ave, red lion, Germantown by the PF, and more) on the regular basis and this one BY far is the worse. Needs new ownership to train their employees to be kinder and more efficient.
  • MR
    Mohammad Rahman
    Jan 23, 2026
    1.0
    Change your evening worker. They took 20 min to make a cappuccino. After 20 min he come out with 1/3 cup of cappuccino. Then he wwt back to fix the problem. he made another one takes another 15min. Humble request to owner please change your evening worker. Still not fix the problem.
  • GK
    Greg King
    Jan 14, 2026
    5.0
    great staff
  • AP
    Andrea Powell
    Dec 19, 2025
    2.0
    I ordered a Hot Coffee with Hazelnut and Creamer. What I received was Hot Black Coffee.
  • PC
    Peni Cillin
    Dec 16, 2025
    1.0
    The bagels at this location were stale and burned. I’m pretty sure the kitchen staff are all “special”.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 1325 E. Washington Ln in Philadelphia?

Dunkin' is open daily from 4:30 AM to 8:00 PM, serving customers throughout the week.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services for your convenience.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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