Dunkin'

3.9
191 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Philadelphia, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2100 Market St, Philadelphia, PA
19103, United States

Hours

Reviews

3.9
191 reviews
5 stars
103
4 stars
34
3 stars
17
2 stars
9
1 star
28

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of excellent and poor service, with some praising friendly staff and quick service, while others experienced rude behavior and unprofessionalism.

Cleanliness

The cleanliness of the store received mixed reviews, with some customers noting a clean environment, while others reported unsanitary conditions and issues with pests.

Order Accuracy

There were several complaints about incorrect orders and inconsistent drink quality, indicating a need for better training and adherence to recipes.

Atmosphere

The atmosphere was described as generally pleasant, but some customers found the noise level from music and staff arguments disruptive.

Operational Issues

Customers expressed frustration with inconsistent opening hours and early closures, leading to negative experiences when trying to place orders.
  • YY
    Yonatan
    Mar 5, 2023
    1.0
    Went once, got an extremely watery hot chocolate. Went a second time and their bathroom was locked without explanation. Could do better
  • JH
    Joan Hendrix
    Dec 27, 2022
    5.0
    Great service
  • TC
    Tyra Cobb
    Apr 23, 2022
    5.0
    Nice atmosphere, quiet, quick service
  • CE
    Christie Evans
    Nov 13, 2018
    1.0
    I come here all of the time. Usually I use the On-the-Go setup so I've never had any issues, but lately, every time I go in there, the employees always have an attitude. I was addressed mid conversation with another employee and barely received any eye contact (pretty standard at this location). The girl behind the counter ROLLED HER EYES when I politely asked her to correct my order to add whipped cream as I originally asked. I waited for 15 minutes with NO ONE ELSE in line for a latte and a coffee. I eventually made eye contact with the cashier to signal the long wait. She then huffed and puffed as she finished my latte and then forgot the whipped cream. At this point, I was not angry enough to be rude, so I just asked her to put whipped cream on it. She obviously realized she forgot and didn't apologize. I watched her complete my latte and even said thank you hoping to smooth over this entire interaction. I received no response back. She just stayed silent with an annoyed expression and handed me my order. No have a good day. No thank you for coming in. Not even a look in my eyes and a smile goodbye. I get it. Customer service is tough, but the last thing any customer wants is a dose of negative energy with their coffee to bring down their day. I don't mean to speak poorly on Dunkin Donuts, as it is my favorite coffee spot, but something had to be said.

Frequently Asked Questions About Dunkin'

What are the typical breakfast options available at Dunkin' on 2100 Market St, Philadelphia?

Dunkin' offers a variety of breakfast sandwiches, donuts, and premium beverages including espresso and coffee to satisfy your morning cravings.

What are the operating hours for Dunkin' at 2100 Market St on weekends?

On Saturdays, Dunkin' is open from 5:00 AM to 7:00 PM, and on Sundays from 6:00 AM to 5:00 PM.