Brand Certified
Dunkin'
3.5(375 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
9834 Bustleton Ave, Philadelphia, PA
19115, United States
Certified by Dunkin' • Feb 22, 2026
(215) 676-0700
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Philadelphia, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.5
375 reviews
5 stars
164
4 stars
68
3 stars
30
2 stars
20
1 star
93
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality are mixed, with some praising friendly staff and quick service, while others report rude behavior and order inaccuracies.
Food Quality
Food quality is inconsistent; some customers enjoy fresh items, while others receive stale or improperly prepared food.
Cleanliness
Cleanliness is a recurring issue, with multiple reviews mentioning dirty bathrooms and unclean dining areas.
Management Issues
Several customers express dissatisfaction with management and staff training, indicating a need for improvement in service consistency and employee behavior.
- ETEthan TepperFeb 16, 20265.0Great spot to get morning coffee. They are always super quick. Highly recommend.
- EVEliza VasquezDec 25, 20251.0I went to this dunkin donuts and found a small Christmas tree sprinkle inside the cinnamon roll bread. Brought it up to the Indian/middle eastern guy who attended me and he stated that is a sprinkle 12-13-25. When I left the premises driving down bustleton ave to home depot as I got to home depot on bustleton ave, their was a car decorated with Christmas lights and a 3-5 ft Christmas tree on the top of the hood. Then, I went again on Saturday 12-20-25 same dunkin donuts the middle easter/Indian guy attended me again and he did not give me a receipt for my food. I sat down for coffee and sandwich cheese/bacon and a warm cinnamon roll. He took a minute never called me up. I went up my food on the counter except my coffee. He went and got my coffee all the way from the far right looking at the cash register as a customer but yet the coffee machine is behind the cash registered. I dranked it inside dunkin donuts. I got home after a couple of hours I was groggy, blurred vision, not feeling well, my eyes were closing on their own without control. I winded up the next morning 12-21-25 at 6:15 a.m. through the driveway through and spoke with the assistant manager and reported it. She advised to call customer service and report it. I did that next day or so I spoke with Mike who took the report. Something was put inside the coffee.
- RIRachida IbaroualeneSep 7, 20255.0I want to share a positive review for the Dunkin’ Donuts team ( especially the team who worked yesterday afternoon).Every time I visit, the staff are very friendly, welcoming, and quick with service. They always prepare my order just the way I like it, and they do it with a smile, they treat my children well. The store is clean and organized, which makes the experience even better. I really appreciate their hard work and great customer service. Thank you to the whole team at Dunkin’ Donuts!
- SCsamantha carrMar 26, 20201.0phone number doesn't work, messed up my order through grubhub.
Frequently Asked Questions About Dunkin'
What are the opening hours of this Dunkin' location in Philadelphia, PA?
This Dunkin' location at 9834 Bustleton Ave, Philadelphia, PA is open daily from 5:00 AM to 8:00 PM.
Does this Dunkin' store offer drive-thru services?
Yes, this Dunkin' location has a drive-thru to provide quick and convenient service to customers.
Can I order ahead or get delivery from this Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app or get delivery directly from this location.
What are some of the special seasonal drinks available at this Dunkin'?
Currently, they offer the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Latte, and the Berry Sangria Refresher as part of their holiday menu.
What types of meals does this Dunkin' serve?
This Dunkin' serves breakfast, lunch, and brunch meals, including espresso, coffee, donuts, and breakfast sandwiches.
Where exactly is this Dunkin' located in Philadelphia?
It is located at 9834 Bustleton Ave, across from CVS in the Presidential Plaza Shopping Center in Philadelphia, PA 19115.
What nearby shopping centers or retail stores can I visit along with Dunkin'?
This Dunkin' is situated in the Presidential Plaza Shopping Center, which includes nearby stores like Petrovsky Market, Dollar General, Barash Fur and Leather, and Game Stop for your shopping convenience.
Are there other food options near this Dunkin'?
Yes, near this Dunkin' you can find Baskin-Robbins for ice cream, Jinjin restaurant for Pan-Asian and seafood dishes, Time Burger for fast food, and Hungry Crab & Wings for seafood.
What services are available near this Dunkin' for banking or financial needs?
Nearby you can find Santander Bank Branch and ATMs, Western Union money transfer services, and a LibertyX Bitcoin ATM to assist with financial transactions.
Does this Dunkin' location support mobile ordering through apps?
Yes, customers can order via the Dunkin' mobile app available on both iOS and Android platforms for a quick pick-up experience.
Brand Certified Facts from Dunkin'
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Certified February 22, 2026Yext Knowledge Graph
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