Dunkin'

3.9
500 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Philadelphia, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
8000 Pine Rd, Philadelphia, PA
19111, United States

Hours

Reviews

3.9
500 reviews
5 stars
256
4 stars
97
3 stars
61
2 stars
28
1 star
58

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude or dismissive behavior from staff, with many experiencing incorrect orders and slow service.

Product Quality

Several reviews mentioned issues with food and drink quality, including stale items and incorrect orders, although some customers enjoyed the coffee and donuts.

Staff Performance

While some staff members received praise for being friendly and attentive, others were criticized for poor customer service and lack of professionalism.

Cleanliness and Environment

Customers noted cleanliness issues and a lack of indoor seating, with some expressing concerns about the overall environment.

Location Convenience

The location is appreciated for its early hours and drive-thru service, but parking and accessibility were highlighted as problematic.
  • CS
    Chris Siliquini
    Dec 8, 2025
    1.0
    I asked for a plain bagel, veggie cream cheese, not toasted. I assumed it would be a somewhat fresh bagel. It was clearly frozen 🙄
  • DP
    Davíd García Peña
    Nov 5, 2025
    5.0
    My favorite coffee
  • SS
    starhood superstar
    Oct 25, 2025
    5.0
    Very nice location with a nice selection of donuts.
  • KV
    Kristin V
    Oct 8, 2025
    5.0
    The morning manager during the week definitely needs some recognition. She is the best! She always makes sure orders are correct and customers are taken care of.
  • JA
    J Andres
    Sep 14, 2025
    1.0
    About a week ago, when getting breakfast before work, I told the worker Jeffrey that he had picked out the wrong donut. He then replied , “I know” with an attitude and became very hostile throughout my checkout. I come back again , just to see that he is the exact same . I don’t recommend coming to this location.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 8000 Pine Rd, Philadelphia?

Dunkin' is open daily from 4:30 AM to 9:00 PM at this location.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.