Dunkin'

3.9
450 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Philadelphia, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1500 Spring Garden St, Philadelphia, PA
19130, United States

Hours

Reviews

3.9
450 reviews
5 stars
217
4 stars
101
3 stars
50
2 stars
22
1 star
60

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their friendliness and helpfulness, others are reported to be rude and unprofessional.

Order Accuracy

There are frequent complaints about incorrect orders and missing items, leading to customer frustration.

Food Quality

Food quality varies significantly; while some customers enjoy fresh and well-prepared items, others report stale or poorly made food.

Speed of Service

Service speed is inconsistent, with some customers experiencing long wait times, especially during busy hours.

Cleanliness and Environment

The cleanliness of the location is noted positively by some, but there are also concerns about hygiene and the overall atmosphere being chaotic.
  • PP
    Prabhnoor
    Oct 15, 2025
    5.0
    Everytime my order be great I love the way they make my food and the coffee Thank for the great service ❤️
  • CG
    CAMARO GS
    Oct 10, 2025
    5.0
    Good place staff very patient one day I have 7 orders and it was my first time ordering at dunking but they where nice and patient with me and help me to get what I want
  • SK
    Sarbh kaur
    Sep 21, 2025
    5.0
    the stuff name is prabhnoor singh he is really nice guy working there and he always greet everyone who is coming and going out and he is always have smile on his face always thank u so much for your service bro.❤️❤️❤️
  • GB
    Gilbert Byrd
    Sep 13, 2025
    5.0
    Fresh coffee and donuts
  • MM
    Meach Medellín
    Sep 4, 2025
    1.0
    Today I went to Dunkin’ Donuts to order a small iced coffee, and unfortunately I had another negative customer service experience at this location. The employee who made my drink, whose name I later learned is Christian, prepared my coffee incorrectly. When I addressed the issue, she responded unprofessionally by cursing and making personal attacks toward me. This type of behavior is unacceptable, and it reflects very poorly on this location’s customer service.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' at 1500 Spring Garden St, Philadelphia?

Dunkin' is open Monday through Friday from 5:00 AM to 8:00 PM, and on Saturday and Sunday from 6:00 AM to 4:00 PM.

Does Dunkin' offer delivery and pickup services at this location?

Yes, Dunkin' provides delivery and curbside pickup services.