Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Philadelphia, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Many customers reported poor service, including rude staff and long wait times, with some noting a lack of professionalism.
Food Quality
Several reviews mentioned cold or stale food items, with complaints about incorrect orders and overall food quality.
Cleanliness
Customers expressed concerns about the cleanliness of the location, with reports of unsanitary conditions and a messy environment.
Staff Attitude
While some staff were praised for being friendly, many reviews highlighted issues with staff behavior, including rudeness and lack of engagement.
Operational Issues
Frequent complaints about being out of stock on menu items and slow service during busy hours were noted.
LH
Lotus Hines
Feb 10, 2026
5.0
Everything was great
RR
Rose
Feb 6, 2026
5.0
I ordered on Friday Feb 6 at 6:40pm. Danisha and the gentleman that made my iced tea were so polite and professional! (I forgot his name). Every time I go and Danisha works I know my order will be right on time and proper. She is always with a smile. Kudos to both!! You made a mommy of 5 happy!!
ND
Nyisha Demby
Dec 23, 2025
1.0
This location is trash! How do I receive 50 stale old munchkins at 7am??? Then there’s no decaf tea available at 7am!? Then got the never to advertise “under new management” on the Dunkin app! Yea now it needs to be closed!!
TT
TRISH TAVARES
Dec 13, 2025
2.0
I ABSOLUTELY HATE when I buy Boston cream donuts here and they just drop them in the bag instead of putting them chocolate to chocolate. Most of the chocolate ends up on the inside of the bag which defeats the purpose of buying them. These days common sense and/ or simply thinking is Null.
The staff is usually polite. Although there have been a few times when I pulled up to the ordering board and my greeting was either "can I help you or what's your order." This is actually fine because it deters me from returning as often and spend my money elsewhere. Although this is closer to me, I prefer to go out of my way to go to wawa on Germantown ave. Their coffee is much tastier and the staff is ALWAYS polite no matter what time of the day you go.
RS
Rob S
Nov 20, 2025
2.0
I went there for a turkey sausage crossaint. I ordered a coffee also. The coffee was fine but the turkey was cold cheese wasnt melted at all and my bread was hard. Like eating rubber. I will never be going back to this location. Waste of money. I know they get alot of business so why am I receiving cold stuff