Dunkin'

3.6
522 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Philadelphia, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2749 W Hunting Park Ave, Philadelphia, PA
19129, United States

Hours

Reviews

3.6
522 reviews
5 stars
223
4 stars
103
3 stars
65
2 stars
33
1 star
98

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, disorganized staff, and rude interactions, leading to a negative overall experience.

Food Quality

Many reviews highlighted issues with food being served cold, stale, or incorrect, with some customers expressing dissatisfaction with the taste.

Customer Experience

While some customers praised friendly staff, many others noted poor customer service, including lack of professionalism and failure to accommodate special requests.

Cleanliness

Several reviews mentioned unsanitary conditions and a lack of cleanliness in the store, contributing to a negative perception.

Management Issues

Customers expressed frustration with management practices, including poor handling of complaints and lack of accountability among staff.
  • ND
    Nyisha Demby
    Dec 23, 2025
    1.0
    This location is trash! How do I receive 50 stale old munchkins at 7am??? Then there’s no decaf tea available at 7am!? Then got the never to advertise “under new management” on the Dunkin app! Yea now it needs to be closed!!
  • TT
    TRISH TAVARES
    Dec 13, 2025
    2.0
    I ABSOLUTELY HATE when I buy Boston cream donuts here and they just drop them in the bag instead of putting them chocolate to chocolate. Most of the chocolate ends up on the inside of the bag which defeats the purpose of buying them. These days common sense and/ or simply thinking is Null. The staff is usually polite. Although there have been a few times when I pulled up to the ordering board and my greeting was either "can I help you or what's your order." This is actually fine because it deters me from returning as often and spend my money elsewhere. Although this is closer to me, I prefer to go out of my way to go to wawa on Germantown ave. Their coffee is much tastier and the staff is ALWAYS polite no matter what time of the day you go.
  • RS
    Rob S
    Nov 20, 2025
    2.0
    I went there for a turkey sausage crossaint. I ordered a coffee also. The coffee was fine but the turkey was cold cheese wasnt melted at all and my bread was hard. Like eating rubber. I will never be going back to this location. Waste of money. I know they get alot of business so why am I receiving cold stuff
  • CC
    COOPERS CICHLID'S
    Nov 18, 2025
    5.0
    Excellent donuts fresh soft sweet and tasty great service with a smile
  • LM
    Lucky Malvern
    Nov 17, 2025
    1.0
    It is disgusting and poor service from an establishment that are literally robbing customers. I don’t eat egg. But yet being charged the same amount with nothing to accommodate. They gave me a single slice protein (sausage) and charge me as if I got egg. All others Dunkin’s will accommodate non egg eaters with another sausage. The service sucked as well and I was just told to “talk to the owner”. Won’t ever return. I will go to a different Dunkin before patronizing this ever again.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Philadelphia, PA?

Dunkin' is open Monday to Friday from 5:00 AM to 8:00 PM, Saturdays from 5:00 AM to 7:00 PM, and Sundays from 6:00 AM to 7:00 PM.

What types of meals does Dunkin' serve at this location?

Dunkin' serves breakfast, lunch, and brunch meals.