Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Philadelphia, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.7
204 reviews
5 stars
95
4 stars
40
3 stars
19
2 stars
8
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude behavior from staff and lack of professionalism.
Food Quality
Several customers expressed dissatisfaction with food quality, mentioning issues like burnt items and incorrect orders.
Cleanliness
While some customers noted the location was clean, others reported unsanitary practices, particularly regarding food handling.
Order Accuracy
Many reviews indicated frequent mistakes with orders, both in-store and mobile, leading to customer frustration.
Staff Attitude
Mixed feedback on staff attitude; some praised friendliness while others reported rudeness and unprofessional behavior.
- NNNatashaDec 5, 20251.0Absolutely terrible, young woman with blue hair had a terrible attitude and made my order incorrectly.
- RORory O'DonnellNov 29, 20251.0One of the employees kept saying the word “chinks” in regards to an Asian person. Another employee said stop saying that it’s racist and he said I know.
- GVG VargasOct 14, 20255.0Great spot with a pitstop feel, super clean, and typically delightful food.
- FFFionaOct 1, 20251.0Extremely RUDE and UNPROFESSIONAL service. We ordered Munchkins and drinks from the self-service machine, not realizing the Munchkins were out of stock—there was no clear notice, just a tiny 2-inch handwritten sticky note that was easy to miss. The machine didn’t show they were unavailable either. When we went to the counter, we were met with EYE ROLLS, LOUD SIGNS, AND PASSIVE-AGGRESSIVE COMPLAINTS about how we were “creating extra work.” All we did was politely ask for a simple solution: either a refund (which they they couldn’t process) or an upgrade to our drink—a very reasonable request under the circumstances. INSTEAD, WE WERE TREATED WITH OPEN HOSTILITY. This level of disrespect toward customers is UNACCEPTABLE. If you're having a bad day, that’s not an excuse to take it out on others. We expect this store’s management to take action and seriously address the behavior of the two staff members involved. No customer should be made to feel like they’re a nuisance for simply asking for what they paid for. Dunkin’ needs to do better—this location should not tolerate this kind of treatment
- ERElan RubinSep 29, 20255.0Cool
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 3601 Market St, Philadelphia?
Dunkin' is open daily from 4:30 AM to 8:00 PM.
What types of meals does Dunkin' serve at this location?
Dunkin' serves breakfast, lunch, and brunch at this location.
Does Dunkin' offer delivery and pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services.
What special holiday drinks are available currently at Dunkin'?
Dunkin' features holiday drinks such as the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Can I order Dunkin' products via mobile applications?
Yes, you can order through the Dunkin' mobile app available on both the Apple App Store and Google Play Store.
What are some nearby restaurants to Dunkin' at 3601 Market St?
Nearby dining options include Jimmy John's (fast food), Pita Chip (Mediterranean), Bombay Dhabba (Indian), SUBWAY (sandwich shop), and Pace & Blossom (Japanese restaurant and dance club).
Are there any nearby cafes or bagel shops to visit around Dunkin'?
Yes, Schmear It, a bagel shop and cafe food truck, is nearby for additional breakfast or snack options.
What nearby health and medical services are located close to Dunkin'?
Nearby health services include Penn Behavioral Health, Penn Psychiatry Market Street, Center For Autism Research, and Healthy Penn - UPenn Campus Health and Student Health Service.
Does this Dunkin' location have facilities like Wi-Fi and payment options?
Yes, the location offers free Wi-Fi and accepts both credit and debit card payments.
What types of products and specialties can I expect at Dunkin' in Philadelphia?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea, offering more than 50 varieties of donuts and premium beverages.