Brand Certified
Dunkin'
3.9(410 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
12375 Academy Rd, Philadelphia, PA
19154, United States
Certified by Dunkin' • Feb 22, 2026
(215) 867-8141
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Philadelphia, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.9
410 reviews
5 stars
217
4 stars
70
3 stars
45
2 stars
20
1 star
58
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, incorrect orders, and poor customer service experiences.
Product Quality
Many reviews mentioned inconsistent coffee quality, with complaints about watered-down or cold drinks and incorrect flavors.
Staff Performance
While some customers praised friendly staff, others noted a lack of training and professionalism among employees.
Cleanliness
Several customers expressed concerns about the cleanliness of the location, including unsanitary conditions and poorly presented food.
- DDDomFeb 11, 20265.0Dezarey had amazing service thank you so much Sam also for being the great vibes.
- BSBethany SameulsJan 16, 20265.0I got an iced latte from there and it was so good. I had to go back through the drive thru to ask who made it!! Will definitely be back and now this is my go to dunkin thank you Ellie!!
- JNJessica NussleinJan 9, 20261.0Worst Dunkin in the area. Iced Coffee always taste watered down and stale. This is the only Dunkin I have been to where the coffee is noticeably different. Even the coloring is off with the coffee. Service has always been and issue... seriously it takes forever even when ordering pick-up from the app. Would be nice if I could frequent this Dunkin however their subpar product and lack of timely service doesn't allow it.
- LLleahNov 26, 20252.0this dunkin fell off so bad
- DRDiane ReadNov 16, 20251.0Got horrible coffee with two cream for a medium size. Coffee taste burnt old nasty very dark in color??? Very dissatisfied
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Philadelphia, PA?
Dunkin' is open Monday to Friday from 4:30 AM to 9:00 PM, and on Saturday and Sunday from 5:00 AM to 9:00 PM.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services for customer convenience.
What are some specialty items available at this Dunkin'?
This Dunkin' offers a variety of specialties including espresso, coffee, donuts, breakfast sandwiches, and tea.
How can I order ahead at Dunkin' for a faster experience?
You can order ahead using the Dunkin' mobile app available on Apple App Store and Google Play, or through their website for quick grab-and-go service.
What is the address of this Dunkin' location in Philadelphia?
The Dunkin' is located at 12375 Academy Rd, Parkwood Shopping Center, Philadelphia, PA 19154.
What holiday drinks are currently featured at Dunkin'?
Seasonal drinks include the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Does this Dunkin' have a drive-thru available?
Yes, this Dunkin' location features a drive-thru for convenient service.
What nearby places can I visit before or after Dunkin'?
Nearby you can visit Philadelphia Flower Co. for gifts and flowers, Parkwood Hairstyling Salon & Spa for beauty services, and Philly Pretzel Factory for more snack options.
Are there medical centers or health-related services near Dunkin'?
Yes, nearby medical services include The Foot & Ankle Center of Philadelphia, Petroski Physio, and Parkwood Medical for your healthcare needs.
Where can families with children go for recreation near Dunkin'?
Families can visit 'We Rock the Spectrum - Northeast Philadelphia,' a playground and gym designed for inclusive recreation.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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