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Dunkin'

4.0
(354 reviews)

Business Details

(215) 533-0295
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Philadelphia, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2300 E Butler St, Philadelphia, PA
19137, United States

Hours

Reviews

4.0
354 reviews
5 stars
196
4 stars
59
3 stars
44
2 stars
17
1 star
38

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including long wait times, incorrect orders, and unhelpful staff.

Cleanliness Concerns

Multiple reviews highlighted cleanliness issues, including unsanitary conditions and the presence of pests.

Friendly Staff

Despite service issues, many customers praised the friendliness and helpfulness of the staff.

Inconsistent Quality

Food and drink quality varied significantly, with some customers enjoying their orders while others found them unsatisfactory.

Operational Hours

Customers expressed frustration over inconsistent operational hours, particularly regarding the claim of being open 24 hours.
  • DD
    DDE
    Feb 7, 2026
    1.0
    Says it’s 24hrs but the doors are locked and they’re telling me no. Bad service. And there’s rats outside 🤢🤢🤢
  • TH
    Theresa Harter
    Dec 20, 2025
    3.0
    Ordered food with only one person waiting ahead of me. 2 employees behind the counter were more involved with their personal conversation rather than paying attention to the order. Tried to brush a lot of their conversation out of my head but they really did their best to make it everyone’s business. During their conversations, the employee cooking the food started preparing the wrong order. Other woman corrected her but then continued on with the personal chit chat. Finally got my order after waiting almost 15 minutes, and found that I was charged for something I never received. Also, side note - black mold is on the ceiling and I found an eyelash in my hashbrowns.
  • PP
    Product Photographer
    Nov 27, 2025
    5.0
    Incredible staff, very kind people
  • TE
    Trina Ethridge
    Nov 22, 2025
    1.0
    Order a turkey sausage on croissant, the top of the bread was missing the hash browns were smash together. Distasteful very distasteful.. poor service
  • BW
    Brian W
    Nov 6, 2025
    1.0
    . I threw up a lot from the coffee :(

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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