Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Philadelphia, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customers frequently reported poor service, including long wait times, incorrect orders, and unhelpful staff.
Cleanliness Concerns
Multiple reviews highlighted cleanliness issues, including unsanitary conditions and the presence of pests.
Friendly Staff
Despite service issues, many customers praised the friendliness and helpfulness of the staff.
Inconsistent Quality
Food and drink quality varied significantly, with some customers enjoying their orders while others found them unsatisfactory.
Operational Hours
Customers expressed frustration over inconsistent operational hours, particularly regarding the claim of being open 24 hours.
DD
DDE
Feb 7, 2026
1.0
Says it’s 24hrs but the doors are locked and they’re telling me no. Bad service. And there’s rats outside 🤢🤢🤢
TH
Theresa Harter
Dec 20, 2025
3.0
Ordered food with only one person waiting ahead of me. 2 employees behind the counter were more involved with their personal conversation rather than paying attention to the order. Tried to brush a lot of their conversation out of my head but they really did their best to make it everyone’s business. During their conversations, the employee cooking the food started preparing the wrong order. Other woman corrected her but then continued on with the personal chit chat. Finally got my order after waiting almost 15 minutes, and found that I was charged for something I never received. Also, side note - black mold is on the ceiling and I found an eyelash in my hashbrowns.
PP
Product Photographer
Nov 27, 2025
5.0
Incredible staff, very kind people
TE
Trina Ethridge
Nov 22, 2025
1.0
Order a turkey sausage on croissant, the top of the bread was missing the hash browns were smash together. Distasteful very distasteful.. poor service