Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Philadelphia, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.0
346 reviews
5 stars
193
4 stars
57
3 stars
43
2 stars
17
1 star
36
What are people saying?
AI-generated from recent customer reviews
Service Quality
Feedback on service quality is mixed; while some customers praise the friendly and fast service, others report rude staff and poor customer interactions.
Food Quality
Several reviews highlight issues with food quality, including stale items and incorrect orders, while others appreciate the taste and freshness of certain menu items.
Cleanliness
There are significant concerns regarding cleanliness, with reports of unsanitary conditions, including flies on food and unclean facilities.
Operational Issues
Customers frequently mention problems with the store's hours, including being closed during posted 24-hour times, and issues with order fulfillment, particularly for delivery services.
Overall Experience
While some patrons enjoy their visits and recommend the location, others express strong dissatisfaction, leading to a polarized overall experience.
- TETrina Ethridge2 days ago1.0Order a turkey sausage on croissant, the top of the bread was missing the hash browns were smash together. Distasteful very distasteful.. poor service
- BWBrian WNov 6, 20251.0. I threw up a lot from the coffee :(
- DCDebra ColbertOct 7, 20255.0Drive thru moves fast, staff works as a team and make transactions go smoothly.
- 0B0livia BrantleySep 24, 20255.0Great Way to start my Day...
- MLMarianne LebronAug 6, 20251.0I had a very disappointing experience at this Dunkin’ location. I ordered a hot coffee with cold foam, something I get regularly at other locations with no issue—even with the $0.50 upcharge. However, the manager told me it was “against protocol” to add cold foam to hot coffee. When I asked where that policy was written, I got no clear answer. To make things worse, instead of just giving me what I asked for (and was willing to pay for), the manager chose to refund me nearly $3 for my coffee. It felt more like she didn’t want to be wrong than actually trying to help a paying customer. What really upset me is that one of the other employees was about to prepare my order correctly, but the manager intervened and shut it down. On top of that, after I left and got across the bridge, I realized that my food order was also made incorrectly. Out of all the Dunkin’ locations I’ve visited, this is the only one where I’ve had this issue. It seems like common courtesy and customer service are lacking here. The only reason this gets 1 star is because 0 stars isn’t an option.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 2300 E Butler St, Philadelphia, PA?
Dunkin' at 2300 E Butler St is open 24 hours a day, 7 days a week.
Does this Dunkin' location offer delivery and pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services at this location.
What types of meals are served at this Dunkin' location?
They serve breakfast, lunch, and brunch.
What special holiday drinks are available at this Dunkin'?
You can try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher as part of the holiday menu.
Can I order Dunkin' products using a mobile app?
Yes, you can order ahead using the Dunkin' app available on both iOS and Android platforms.
Is there free Wi-Fi available at this Dunkin' location?
Yes, free Wi-Fi is available for customers at this Dunkin' store.
Does this Dunkin' serve vegetarian options and accommodate families with children?
Yes, Dunkin' offers vegetarian options and welcomes families with children.
What are some nearby grocery stores for customers visiting Dunkin'?
Nearby grocery stores include Lidl, Lidl US, Save A Lot, and ShopRite of Aramingo Ave. Customers can conveniently pick up groceries before or after visiting Dunkin'.
Are there nearby automotive services near Dunkin' at 2300 E Butler St?
Yes, nearby automotive services include BP gas station, Advance Auto Parts, STS Tire, and Mavis Discount Tire, which can be useful for customers needing vehicle care during their visit.
What fast food and dining options are close to this Dunkin' location?
Nearby dining options include Chick-fil-A and McDonald's, ideal for customers looking for alternative or additional quick meals when visiting the area.