Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Philadelphia, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.1
378 reviews
5 stars
235
4 stars
58
3 stars
28
2 stars
10
1 star
47
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers reported inconsistent service speed, with some experiencing fast service while others faced long wait times, especially during busy hours.
Order Accuracy
Many customers expressed frustration with incorrect orders, particularly in the drive-thru, leading to dissatisfaction and complaints.
Staff Friendliness
Several reviews highlighted the friendly and helpful nature of the staff, contributing positively to the overall customer experience.
Product Quality
Feedback on product quality was mixed, with some customers enjoying their drinks and food, while others reported issues like burnt items or incorrect flavors.
Cleanliness
The location was noted for being clean and well-maintained, which was appreciated by many customers.
- MOMarina O'NeillOct 22, 20251.0I love my cafe lattes from Dunkin Donuts but I unfortunately had the most awful experience at this drive through today! I was there at 10.45 - had to say 'Hello?' at least 5 times before somebody even answered at the drive through line and then waited over 10 minutes at the window and my coffee was still not done. There was nobody in front of me either. They charged my card for the latte that I never received and I had to end up leaving without it because I would have been late picking my daughter up from school had I waited another 10 mins or longer. I asked them to refund my money back to the card. The guy who was working at the window took my card again and assured me that he refunded it but looking at my bank account I see no refund only the charge for the coffee. Very disappointed and so unprofessional. Will never go back to this location again. I paid $4.42 for waiting in line for nothing. UNREAL!
- KDKeith DaltonOct 6, 20255.0Exceptionally fast service
- RRRafael RiveraSep 13, 20255.0The best
- DDDanny DragoniAug 31, 20255.0Great breakfast spot
- JJJune JohnsonAug 10, 20251.0I bought 2 iced coffees today, both cream and Splenda but the coffee tasted bitter. Added a little cream to doctor it but didn't change the taste much. Maybe the coffee was old, I don't know what but I think maybe you should get rid of that coffee and make a fresh batch. If I tasted it then other people did too. Disappointed because I normally don't have any problems with your store.
Frequently Asked Questions About Dunkin'
What are the opening hours for Dunkin' at 9900 Frankford Ave, Philadelphia?
Dunkin' is open Monday to Friday from 4:30 AM to 9:00 PM, Saturday from 5:00 AM to 9:00 PM, and Sunday from 5:00 AM to 9:00 PM.
Does this Dunkin' location offer delivery and curbside pickup services?
This Dunkin' location offers delivery service but does not have curbside pickup.
What special holiday beverages can I try at Dunkin' this season?
You can try the new Cookie Butter Cloud Latte, the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.
Can I order ahead using a mobile app for faster service at this Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app for a fast grab and go experience.
What types of meals are served at this Dunkin' location?
This Dunkin' serves breakfast, brunch, and lunch meals, featuring coffee, espresso, breakfast sandwiches, donuts, and more.
Is there a drive-thru available at this Dunkin' location?
Yes, this Dunkin' location features a drive-thru service for customer convenience.
Which nearby restaurants can I visit before or after my visit to Dunkin'?
Nearby restaurants include Yamato Japanese Sushi and Hibachi for Japanese cuisine, Wingstop for chicken dishes, Charlie's Pizzeria and Papa John's Pizza for pizza options, and Bento Sushi for sushi.
What nearby transportation options can help me get to Dunkin' at 9900 Frankford Ave?
The Septa City Line bus station is nearby, providing accessible public transportation to reach Dunkin'.
Are there any nearby convenience stores or pharmacies close to Dunkin'?
Yes, nearby convenience stores include Wawa and Rite Aid, which also serves as a pharmacy and cosmetic store.
Where can I find fuel or gas stations near the Dunkin' location?
Nearby gas stations include BP, Sunoco, and Island Petrol Inc, all convenient for fueling needs close to Dunkin'.