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Dunkin'

3.8
(833 reviews)

Business Details

(215) 748-1500
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Philadelphia, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5506 Chestnut St, Philadelphia, PA
19139, United States

Hours

Reviews

3.8
833 reviews
5 stars
355
4 stars
182
3 stars
135
2 stars
58
1 star
103

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of poor service and attitude noted.

Food Quality

Customers frequently mentioned issues with food quality, including stale donuts and incorrect orders.

Operational Issues

Numerous reviews highlighted problems with store hours, including being closed when they should be open and slow service.

Coffee Consistency

While some customers enjoyed the coffee, others complained about it being too weak or improperly made.
  • SC
    Sarany Crawford
    Feb 12, 2026
    1.0
    Everything is horrible. I’ve always had a bad experience with Dunkin. So I thought I gave it a 2nd chance. And I get reminded why I NEVER GO to Dunkin. Specifically this Dunkin location. Staff never friendly, donuts cold and taste stale & my sandwiches NEVER comes out correct. Just ordered a sausage, egg & cheese with bacon…not only did I not have bacon; I also got a whole sheet of parchment paper left on my cheese. NEVER EAT DUNKIN AGAIN
  • SL
    Sarah Logue
    Feb 3, 2026
    1.0
    Worst location, it’s worth taking a trip elsewhere.
  • AB
    Amirah Brown
    Jan 6, 2026
    1.0
    I bought 2 wake-up wraps and a toasted raisin bagel w/cc. I asked for white cheddar cheese and got regular cheddar cheese. The bagel was so hard that I couldn’t bite it 🤦🏽‍♀️🤦🏽‍♀️🤦🏽‍♀️
  • RR
    Rah
    Jan 4, 2026
    1.0
    The cashiers are really rude most of the time, and also they gave me brick shaped donuts holes “on the hurry up and hand off “ type of time and I almost gave them to my 3 year old,
  • PP
    Product Photographer
    Dec 31, 2025
    1.0
    Hours are wrong, theyll say theyre open and nobody will help u

Frequently Asked Questions About Dunkin'

What are the opening hours for Dunkin' at 5506 Chestnut St, Philadelphia?

Dunkin' is open from 5:00 AM to 11:00 PM Monday through Saturday, and from 5:00 AM to 5:30 PM on Sunday.

Does this Dunkin' location offer delivery and curbside pickup?

This Dunkin' offers both delivery and curbside pickup services for customer convenience.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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  • Phone number
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