Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Philadelphia, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
825 reviews
5 stars
353
4 stars
182
3 stars
135
2 stars
57
1 star
98
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported rude and unhelpful staff, with many experiences of poor customer service and long wait times.
Inconsistent Quality
Customers frequently mentioned that the quality of food and drinks varied, with complaints about stale donuts, incorrect orders, and poorly made coffee.
Cleanliness Concerns
Several reviews noted that the location was dirty, with unclean tables and unsanitary conditions.
Operational Hours
Many customers expressed frustration over inconsistent operating hours, with the store often closed before the advertised time.
Positive Experiences
Despite the negative feedback, some customers praised the quality of certain items like iced coffee and donuts, as well as friendly service from specific staff members.
- DDdawnNov 10, 20251.0went here the other day at 6:30 and the store is open and the guy made me wait for 25 minutes to order and ignored me on the order placement area
- MPMelanie PowersOct 31, 20251.0Does this Dunkin Donuts only do drive-thru this is my second time here people in the store even a walk through window is ignored we tap on the window she doesn't hear us because she's on her phone with her earphones on ....can't even get a donut on Halloween 2025 0 stars
- APAshley ParkerOct 16, 20252.0My morning coffee wasn’t hot or strong enough. The old fashioned donut was stale. This is unacceptable for this chain and location.
- RSRon SmithSep 25, 20252.0It says there open until 11 got there at 10:15 and they were completely locked up and Noone in the store workers have become lazy
- ARazm rahmanSep 11, 20255.0Everything Excellent
Frequently Asked Questions About Dunkin'
What are the opening hours for Dunkin' at 5506 Chestnut St, Philadelphia?
Dunkin' is open from 5:00 AM to 11:00 PM Monday through Saturday, and from 5:00 AM to 5:30 PM on Sunday.
Does this Dunkin' location offer delivery and curbside pickup?
This Dunkin' offers both delivery and curbside pickup services for customer convenience.
Can I order ahead using a mobile app for faster service?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android platforms.
What special holiday beverages are currently available at Dunkin'?
Dunkin' features holiday drinks including the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.
What types of meals does Dunkin' serve at this Philadelphia location?
Dunkin' serves breakfast, lunch, and brunch meals to satisfy your cravings throughout the day.
Are there any nearby schools close to this Dunkin' location?
Yes, nearby schools include O.W. Holmes Elementary School and Holmes School, which serves elementary and high school levels, convenient for families visiting Dunkin'.
Which nearby healthcare facilities are close to Dunkin' on Chestnut St?
Nearby healthcare options include Northeast Treatment Centers West, Premier Healthcare and Rehabilitation, Dr. Christine Spadafora chiropractic office, and Excelsia Injury Care acupuncture clinic.
If I'm attending an event at Lift Philadelphia, how close is Dunkin'?
Dunkin' is located near Lift Philadelphia auditorium, making it a convenient spot for coffee and snacks before or after events.
Are there automotive services located near Dunkin'?
Yes, nearby automotive services include Cee Johnson's Auto Service, S. Murphy Auto Repair, and Larry's Auto Repair, convenient for customers needing vehicle maintenance along with a coffee break.
What payment methods does Dunkin' accept at this location?
Dunkin' accepts both credit and debit cards for your purchases.