Dunkin'

3.7
197 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Philadelphia, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5643 Ridge Ave, Philadelphia, PA
19128, United States

Hours

Reviews

3.7
197 reviews
5 stars
81
4 stars
46
3 stars
27
2 stars
14
1 star
29

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported unsanitary conditions, including dirty countertops and litter in the parking lot.

Customer Service

Feedback on staff behavior was mixed; some praised friendly service while others reported rudeness and unhelpfulness.

Order Accuracy

Several reviews highlighted issues with incorrect orders, particularly with online and app orders.

Atmosphere

The location's atmosphere was criticized due to the presence of homeless individuals and a lack of seating.

Product Quality

While many enjoyed the coffee and donuts, there were complaints about food being overcooked or served cold.
  • EF
    Elizabeth Figueroa
    4 days ago
    2.0
    Never have fresh donuts. One time, I came in for donuts, the cashier was picking his nose, and the overall customer service needed to improve. I rather go to 711 for my donuts than here. At least they're covered and fresh ish.
  • JR
    Jonathan R
    Oct 21, 2025
    1.0
    If you’d like to enjoy a bug in your ice coffee come here! Health department has been notified, watch out guys
  • VC
    Victor Hugo Merino Conde
    Sep 1, 2025
    3.0
    There is no place to sit
  • DW
    David J. Washington
    Aug 23, 2025
    1.0
    There's a stinky homeless guy opening doors for people while asking for money, the dude inside doesn't do anything about it and there's no Dr. Pepper sold there. This place stinks.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Philadelphia, PA?

Dunkin' is open daily from 5:00 AM to 9:00 PM.

Does Dunkin' offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services for customer convenience.