Dunkin'

4.1
743 reviews
Decked Out Lattes
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Business Details

6391 Oxford Ave, Philadelphia, PA
19111, United States
(215) 744-2144
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Philadelphia, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
6391 Oxford Ave, Philadelphia, PA
19111, United States

Hours

Reviews

4.1
743 reviews
5 stars
410
4 stars
154
3 stars
87
2 stars
32
1 star
60

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are mixed; while some praise the staff's friendliness, many report rude behavior from management and frequent order mistakes.

Product Freshness

Customers generally appreciate the freshness of donuts and coffee, although there are complaints about incorrect orders and food quality.

Cleanliness

The establishment is often noted for being clean, but some reviews mention dirty tables during busy times.

Management Issues

Several reviews highlight concerns about the manager's attitude towards employees and customers, suggesting a need for better management practices.

Customer Experience

While some customers enjoy their visits and recommend the location, others express frustration over poor service and unresolved complaints.
  • AA
    angelika
    Nov 17, 2025
    1.0
    The bagel I received this morning was not fresh at all — it was hard, stale, and tasted like it had been sitting out for hours. For what I’m paying, I expect a bagel that’s not from yesterday . This was honestly unacceptable, and I hope the location takes better care with the quality of their food- but I doubt it considering this isn't the first time this place is being reviewed because of a stale bagel.
  • ZM
    Zayra Morales
    Sep 20, 2025
    1.0
    Service was horrible first time here and I ask and the lady working today 09/20/25 at 4:38 am she was already annoyed whit her Danm self I ask for my order and she was omgggg ughhhh I was like is to early to feel mad or if u don’t wanna work don’t work because at this point whit need to wake up and make the money to survive but she definitely was rude no need for all the bad early morning energy!!!
  • SS
    Steve Scottie
    Sep 3, 2025
    5.0
    Donuts is fresh and the coffee is perfectly brewed every time
  • AQ
    Abel Quiles
    Aug 18, 2025
    5.0
    The employees are excellent..
  • DD
    Diana
    Aug 13, 2025
    5.0
    Always fresh and friendly reasonably priced please don't forget to tip these wonderful folks I'd absolutely recommend
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Frequently Asked Questions About Dunkin'

What are the operating hours of the Dunkin' at 6391 Oxford Ave, Philadelphia?

Dunkin' is open daily from 4:30 AM to 10:00 PM for dine-in and from 5:30 AM to 9:00 PM for delivery services.

What are the new holiday drinks available at Dunkin'?

This holiday season, try the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.