Dunkin'

3.9
426 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Philadelphia, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4700 N. Broad St, Philadelphia, PA
19141, United States

Hours

Reviews

3.9
426 reviews
5 stars
205
4 stars
93
3 stars
64
2 stars
15
1 star
49

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, both for in-store and mobile orders.

Customer Service

Feedback on customer service was mixed, with some praising the staff's friendliness and efficiency, while others experienced rudeness and poor service.

Speed of Service

Several reviews highlighted the fast service at this location, especially during busy hours.

Cleanliness and Atmosphere

The cleanliness of the store was generally appreciated, but some customers noted negative energy from the staff.

Product Quality

While some customers enjoyed the coffee and food, others complained about the quality, including weak coffee and unsatisfactory food items.
  • MS
    MikeysAngel Support
    1 day ago
    1.0
    The workers weren’t rude. It’s snowing—parking lot has not even been salted, let alone began shoveling. The lot is on a slope, so if someone was to get injured, please sue them. Food was trash. Sandwich was soggy. I mobile ordered decaf tea, I’m pregnant and I’m avoiding caffeine—as recommended. They still gave me caffeinated tea, when I asked if the bags were decaf, staff informed me they didn’t have any decaf anything at that location. I’m not necessarily upset with the staff but with the lack of communication and stock —or lack thereof. This location is not suitable for anyone.
  • JE
    Jazmyn Ervin
    Dec 3, 2025
    1.0
    I don’t always order from this location online but when I do somehow they get my order completely wrong like they don’t know how to make the order right unless you’re ordering in person. the ticket is clear and the order is wrong..😑 i don’t know what i was expecting since i haven’t ordered from here in a while but they just reminded me.
  • JM
    Juice Me
    Nov 25, 2025
    5.0
    Now I have gone to quite a few dunkin' donuts in my life, by far. This is one of the fastest customer service that I have Encountered i don't have a waiting period the moment I walk in through the door when I get to the register place, my order is already being made at the same time. That's called teamwork. as i'm walking away from the register, my coffee is ready. And my food is done at the end and i'm right back out the door walking towards my car I don't have to worry about my coffee being too sweet or bitter Or taste like water this dunkin' donuts is spot on and imagine. We in the hood! Don't worry when the post has been made.Because I waited until I got back to work.
  • CT
    Christine Thomas-Banks
    Nov 20, 2025
    1.0
    Customer service is horrible here, only go to grab my mom coffee!
  • MM
    Maribel Matos
    Nov 7, 2025
    5.0
    Coffee good

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' at 4700 N. Broad St, Philadelphia?

Dunkin' at 4700 N. Broad St, Philadelphia is open daily from 4:30 AM to 7:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.