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Dunkin'

3.3
(189 reviews)

Business Details

(215) 551-1283
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Philadelphia, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2025 S. Broad St, Philadelphia, PA
19148, United States

Hours

Reviews

3.3
189 reviews
5 stars
76
4 stars
24
3 stars
19
2 stars
14
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor communication and order handling.

Cleanliness

Several customers reported unsanitary conditions, including dirty floors and counters, and issues with food safety.

Order Accuracy

A significant number of reviews mentioned frequent mistakes with orders, including wrong items and poor quality of food.

Management Issues

Customers noted unprofessional behavior from management, including rudeness and lack of accountability for service failures.

Overall Experience

Many customers expressed dissatisfaction with their experiences, indicating that they would not return to this location.
  • LR
    Lisa Russian
    Jan 15, 2026
    1.0
    The people who work their 9can barely speak English and they are extremely rude and often get orders wrong Long lines that move very slow. NOT WORTH THE TIME
  • YS
    Yola. Sara
    Sep 29, 2025
    1.0
    The store manager an old lady is very rude to customers.
  • FS
    Francis Shue
    Jun 24, 2025
    2.0
    Dunkin' is usually a quick and reliable stop for coffee and breakfast, and I came in for the \$6 meal deal. Unfortunately, this location felt really disorganized. There were only three people ordering, but the staff kept mixing up our orders and repeatedly asked what we got, even after we told them. A girl next to us ordered an espresso and kept getting regular coffee — they didn’t seem to listen to her at all. The service was fast, but the experience was frustrating and chaotic. On top of that, the floors and counters were sticky, which didn’t give off the best impression. This spot works if you’re in a hurry, but I probably wouldn’t go out of my way to stop here again.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 2025 S. Broad St, Philadelphia?

Dunkin' at 2025 S. Broad St in Philadelphia is open daily from 5:30 AM to 8:00 PM.

What types of meals does this Dunkin' location serve?

This Dunkin' location serves breakfast, lunch, and brunch.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
  • Hours of operation
  • Phone number
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