Dunkin'

4.0
548 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Philadelphia, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
8902 Frankford Ave, Philadelphia, PA
19136, United States

Hours

Reviews

4.0
548 reviews
5 stars
289
4 stars
119
3 stars
60
2 stars
27
1 star
53

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, especially at the drive-thru, with long wait times and incorrect orders.

Staff Attitude

Mixed feedback on staff behavior; while some customers praised friendly service, others reported rude interactions and unprofessionalism.

Product Quality

Inconsistent quality of food and beverages, with complaints about stale items, incorrect orders, and poorly made drinks.

Cleanliness

Concerns raised about cleanliness, including unsanitary conditions and dirty uniforms among staff.

Customer Loyalty

Despite issues, many customers expressed loyalty to the brand, citing it as their go-to spot for coffee and quick bites.
  • DS
    Debbie Stine
    Nov 12, 2025
    5.0
    Always the right order never no problems.
  • JJ
    Joshua
    Oct 6, 2025
    2.0
    I remember on route 22 in Union NJ there was a 24 hour Dunkin that made the donuts right there on the premises. I miss those days. Me and my buddy would go there after concerts and get hot coffee and fresh donuts.
  • TF
    Theresa Feenan
    Sep 20, 2025
    5.0
    16th street DD on JFK Blvd is awesome.
  • CP
    Chris P-Critter
    Sep 8, 2025
    3.0
    Slowest drive-thru ever. If there are four cars in front of you you're waiting a minimum of 15 minutes.
  • DW
    Dan Wallace
    Sep 3, 2025
    4.0
    Great on the fly

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 8902 Frankford Ave, Philadelphia?

Dunkin' is open Monday to Friday from 4:30 AM to 9:00 PM, Saturday from 5:00 AM to 9:00 PM, and Sunday from 5:00 AM to 9:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.