Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Philadelphia, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customers reported inconsistent service quality, with some praising friendly staff while others experienced rude behavior and incorrect orders.
Speed of Service
Many reviews highlighted slow service, particularly in the drive-thru, with long wait times reported.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others complained about stale items and incorrect orders.
Cleanliness
Several reviews mentioned cleanliness issues, including unsanitary conditions and dirty uniforms among staff.
Customer Loyalty
Despite negative experiences, some customers expressed loyalty to the brand, indicating a willingness to return if improvements are made.
AS
Alberta Scheerer
Feb 1, 2026
5.0
Love my Dunkin
BB
Blue Berri
Jan 28, 2026
1.0
Guy taking my order was nice enough, I know I'm soft spoken so I don't mind speaking up or repeating my order as needed. As I'm repeating my order, this lady comes over the speaker actually screaming at me about how I need to speak up when I order (I hate to sound like I'm exaggerating; I worked at starbucks, I know this feeling) and he's only asking me to repeat because they can't hear me. Girl, okay, I wasn't mad?? All I wanted was the Buff Chai and it doesn't appear to be an actual menu item with a set price, so whatever, I get it's easy to misunderstand what I'm asking for but all you'd have to say is "I'm sorry, we're just not able to hear you, can you repeat it louder?" But instead she had to yell at me over a stupid drink order. Never wanted to curse out someone in customer service more. Is late shift usually like this?
JG
John Greenleaf
Dec 17, 2025
5.0
Use use the drive thru
DS
Debbie Stine
Nov 12, 2025
5.0
Always the right order never no problems.
JJ
Joshua
Oct 6, 2025
2.0
I remember on route 22 in Union NJ there was a 24 hour Dunkin that made the donuts right there on the premises. I miss those days. Me and my buddy would go there after concerts and get hot coffee and fresh donuts.
What are the operating hours of Dunkin' at 8902 Frankford Ave, Philadelphia?
Dunkin' is open Monday to Friday from 4:30 AM to 9:00 PM, Saturday from 5:00 AM to 9:00 PM, and Sunday from 5:00 AM to 9:00 PM.
Does Dunkin' offer delivery and pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services at this location.
Can I order ahead using a mobile app for faster service at Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android platforms for a quick grab and go experience.
What types of meals are served at Dunkin' Philadelphia?
Dunkin' serves breakfast, brunch, and lunch meals including coffee, espresso, breakfast sandwiches, donuts, and tea.
Are there any new holiday menu items available at this Dunkin'?
Yes, they offer holiday specials like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Is there a drive-thru available at the Dunkin' on Frankford Ave?
Yes, this Dunkin' location features a drive-thru service for convenient ordering and pickup.
What payment methods are accepted at Dunkin'?
Dunkin' accepts both debit and credit cards for payment.
What nearby places can I visit before or after my Dunkin' visit?
You can visit nearby places such as Fantasy Island 2 for clothing and lingerie shopping, or stop by Smoothie King for smoothies and refreshments.
Are there nearby options for fast food other than Dunkin'?
Yes, there are fast food restaurants nearby including McDonald's and Popeyes® Louisiana Kitchen for additional dining options.
If I need insurance or banking services near Dunkin', where can I go?
Nearby insurance agencies include Pamela R Wilkins - State Farm Insurance, Farmers Insurance - Kevin Murray, and Goosehead Insurance - Kevin Murray. For banking needs, there are TD Bank and Wells Fargo ATMs in the vicinity.
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