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Dunkin'

3.9
(459 reviews)

Business Details

(215) 671-9117
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Philadelphia, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
9490 Blue Grass Rd, Philadelphia, PA
19114, United States

Hours

Reviews

3.9
459 reviews
5 stars
237
4 stars
90
3 stars
42
2 stars
13
1 star
77

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and incorrect orders.

Order Accuracy

Many customers reported frequent mistakes with their orders, leading to dissatisfaction.

Food Quality

Several reviews mentioned stale or poorly prepared food items, particularly donuts and sandwiches.

Speed of Service

Customers frequently complained about slow service and long wait times, especially during peak hours.

Mixed Experiences

While some customers praised the staff and service, many others had negative experiences, indicating inconsistency.
  • AL
    American Eagle Express Trucking LLC
    4 days ago
    1.0
    I went to go get a cup of coffee and I seen the girl at Night Shift there was a customer in front of me and the dog was licking her hands out of the window . I confronted her and I asked her for her name and she refused to give it to and told me that her name was 911 I will be contacting the owner personally and having this individual fired never coming back here again .
  • RT
    Rita Templeton-Goldman
    Feb 18, 2026
    1.0
    I wish that I could give them zero stars. On 2/17 I purchased 7 donuts for $9.48. When I got them home and opened the box they were heart shaped 6 cream delight and 1 jelly. I attempted to eat one of the cream and it was very stale. I don't know if these donuts have been sitting around since Valentine's Day, 2/14, but they were very dry and as hard as rocks except for the cream topping.
  • NY
    Naeem Abu yaseen
    Dec 28, 2025
    1.0
    The new guy is rude doesnt care like old manager did it sucks
  • HH
    Hailley
    Dec 7, 2025
    1.0
    the employees are unprofesional and this is how i recieved my cofee id rate it 0 stars if i could
  • TT
    TOP2KGLASS
    Oct 12, 2025
    1.0
    1 if I can I would give them -negative stars due to me coming in 5/6 days out the week I get the $6 meal with cream cheese and The hash browns crispy 3 times this week it self I didn’t get cream cheese on my bagel nor was my bagel toasted and the cashier was on video chat while trying to help I wait over 22 minutes for my food to be made right thanks you lost a loyal customer the name of the associate that got me mad was Chelsie Kelce I’m not to sure on how to spell it but do not come here

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Philadelphia, PA?

Dunkin' in Philadelphia, PA is open 24 hours from Monday to Saturday, and on Sunday it closes at 2 PM.

Where is Dunkin' located in Philadelphia?

Dunkin' is located at 9490 Blue Grass Rd, Philadelphia, PA 19114, USA.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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