Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Philadelphia, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
453 reviews
5 stars
235
4 stars
90
3 stars
42
2 stars
13
1 star
73
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and difficulty in order corrections.
Order Accuracy
Many customers reported frequent mistakes with their orders, leading to dissatisfaction.
Coffee Quality
The quality of coffee was inconsistent, with several complaints about burnt or poorly made drinks.
Cleanliness and Hygiene
Concerns were raised about cleanliness, particularly regarding food handling and unsanitary conditions.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members and had positive experiences with their orders.
- TTTOP2KGLASSOct 12, 20251.01 if I can I would give them -negative stars due to me coming in 5/6 days out the week I get the $6 meal with cream cheese and The hash browns crispy 3 times this week it self I didn’t get cream cheese on my bagel nor was my bagel toasted and the cashier was on video chat while trying to help I wait over 22 minutes for my food to be made right thanks you lost a loyal customer the name of the associate that got me mad was Chelsie Kelce I’m not to sure on how to spell it but do not come here
- HBhoward burtonOct 6, 20251.0Had to repeat myself 4 times on my order the girl looked Indian I could barely understand her I asked for one drink with extra flavor the other with regular. they charged me twice for extra flavor pumps and both iced coffees tasted with no flavor so they charged me twice and didn't add the extra flavor. Not the first time they screwed my order up last week I asked for avocado toast with no seasoning I got bacon and seasoning. Avoid this location.
- RARosie ArveloOct 4, 20251.0Customer service is horrible not to mention they can’t understand English correctly so your order will come incorrect ‼️ When you ask to correct your order they don’t want to fix it but rather tell you they will refund your money which is not okay if your didn’t understand the order and made a mistake on the order witch is okay no one is perfect . When I went into store to speak to manager and get my order corrected the manager gave me a hard time while the drive through worker that messed up my order start giving me attitude she started stating she not fixing it I begin Arguing with both of them about fixing a order they didn’t get in correct and one was wrong size Finally got them to fix my order please correct my order in as I was leaving they tell me to not come back to the store all three workers started screaming and yelling because I stated that this was the worst Dunkin that I’ve ever been in Philadelphia and they should not have people that do not understand English correctly and refused to fix the orders when they made clearly a mistake on the order and the size they continue to keep yelling for me not to come back I’m disabled I paid my daughters friend to drive me there he walked in because he could see they workers being Confrontational and ganging up on me when they were at fault not me and just rude workers all three of them They made me order over and still didn’t correct a waste of my time and money horrible experience worst DD in phila that I have ever worst experience Once my daughter came in to record them telling me not to come back they wouldn’t repeat it again but I know it’s on their camera in store I will not tolerate people that can’t understand English and disrespectful ‼️ Never gave me my receipt just a complete mess ‼️
- RWRichard WyattSep 28, 20255.0⭐⭐⭐⭐⭐⭐⭐
- DKDamir KhaltaySep 22, 20251.0Not fresh avocado toast smells not good
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Philadelphia, PA?
Dunkin' in Philadelphia, PA is open 24 hours from Monday to Saturday, and on Sunday it closes at 2 PM.
Where is Dunkin' located in Philadelphia?
Dunkin' is located at 9490 Blue Grass Rd, Philadelphia, PA 19114, USA.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
Can I order Dunkin' products through a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on the Apple App Store and Google Play Store for a fast grab and go experience.
What type of food and beverages does this Dunkin' serve?
Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, tea, and a variety of premium beverages including seasonal items like the Cookie Butter Cloud Latte and Peppermint Mocha.
Is there a drive-thru service available at this Dunkin' Philadelphia location?
Yes, this Dunkin' location has a drive-thru service available for customers.
Does Dunkin' provide free Wi-Fi and accept credit/debit card payments?
Yes, this Dunkin' location offers free Wi-Fi and accepts both credit and debit card payments.
What are some nearby coffee shops similar to Dunkin' in this area?
Nearby coffee shops include another Dunkin' location and Starbucks, which is close by for customers looking for alternative options.
Are there any nearby educational centers close to Dunkin' Philadelphia?
Yes, Kumon Math & Reading Center of Philadelphia - Grant Avenue and Kumon Math and Reading Center are nearby, making Dunkin' a convenient spot for parents and students to grab breakfast or a coffee before or after tutoring sessions.
What other dining options are near Dunkin' Philadelphia?
Nearby dining options include Popeyes for fast food chicken, Five Guys for burgers, The Halal Guys for Middle Eastern cuisine, and Nifty Fifty's American diner, providing a variety of meal choices for visitors after their coffee or breakfast at Dunkin'.