Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Philadelphia, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.3
565 reviews
5 stars
210
4 stars
78
3 stars
95
2 stars
49
1 star
133
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Multiple reviews highlighted unsanitary conditions and a lack of cleanliness in the store.
Product Availability
Many customers noted that the location often runs out of menu items, leading to dissatisfaction.
Staff Behavior
There were mixed reviews about staff behavior, with some praising individual employees while others criticized the overall attitude and professionalism of the team.
- JMJ Miller3 days ago1.0Don’t even waste your time going to this Dunkin’ Donuts. They never have any bagels except for plain. It is pure trash here go somewhere else I promise.
- MMMargarita Matos4 days ago1.0They got new staff because im here every week. I said multiple times on the speaker a tiny bit of cream. I get go the window she hands me a coffee that looks almost fully white, like it’s all milk. She remakes it twice with a attitude and it still looks the same. At that point I was late for work so I took it but it taste like straight up milk, no coffee. I’m just confused on why you give paying customers attitude for complaining about their coffee that they’re spending $7 on , I just spent $7 for milk. Never again …. I’ll find another location to go to. Fix the nasty attitudes it’s really not cute.
- CCCeeJan 4, 20261.0Disgusting. They have two young men who cannot service this location on the weekends. The store is filled with customers and the drive thru is backed up. Gnats are all around the donuts. Just go somewhere else
- JMJames McBrideDec 25, 20251.0One of the worst Dunkin donuts on the planet. Doesn't matter what day..they are the absolute worst. I'd rather go to the Poppy store for coffee. Customer service is out the window at this place. As much as the community needs this place they do the community a disservice.
- CCChrista ChristaDec 15, 20251.0I'd be so completely and utterly embarrassed if I managed or owned this location. EVERY SINGLE TIME that I order from the app they forget something or make something wrong. Every single time, no lie. I'm not a picky person but this TEAM IS TERRIBLE!!! It's been like this for months. Bring the old teams back. This new team suuuuuuuucccckkkkkksss !!!!!!!! Terrrrrrrrrriiiibbllllleeee!! Get rid of them!!!!!!!!!! I decided to order in the drive thru and the little boy was playing on the speaker screaming over the other boy who has the headset on. I ask for a small. The guy with the headset says we have no smalls. The guy in the back is screaming "YES WE DO" just playing. And I get that kids play, but you all need a real manager here. Nobody has time to play when you're on your morning commute. It's run like a playground. If you go inside the lobby, it's like playing one of those cooking games where you don't have enough equipment and all of your customers are angry, blowing steam out of their heads 😂. Y'all have to get it together. This location is the worrrrrrrrrrrrrsssst! I know exactly why this location has 3 stars. Shut the whole store down. Throw it away 🚮
Frequently Asked Questions About Dunkin'
What are the regular operating hours of Dunkin' at 2145 W Allegheny Ave, Philadelphia?
Dunkin' is open daily from 5:00 AM to 7:00 PM, except on Sundays when it opens at 6:00 AM.
Does Dunkin' at this location offer delivery and curbside pickup options?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What special holiday drinks are available at Dunkin' during the holiday season?
During the holiday season, Dunkin' offers the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and Berry Sangria Refresher.
Can I order ahead using a mobile app for faster service at Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android for a fast grab and go experience.
What types of meals are served at Dunkin' in Philadelphia, PA?
This Dunkin' serves breakfast, lunch, and brunch meals.
Is there a drive-thru available at this Dunkin' location?
Yes, this Dunkin' location has a drive-thru for convenient service.
Are there any popular fast food restaurants near Dunkin' Philadelphia?
KFC is a nearby fast food restaurant close to Dunkin' at 2145 W Allegheny Ave.
Which public transit station is near Dunkin' to help customers arrive easily?
SEPTA Allegheny Station is a nearby train station that can help customers get to Dunkin' easily.
Are there health services or hospitals near Dunkin' for added convenience?
Thomas Jefferson Hospital is located near Dunkin', offering convenient access for customers visiting the area.
What amenities or nearby shops can customers explore around Dunkin' on W Allegheny Ave?
Customers can visit nearby places such as Bu-Bu Deli for quick food, Rite Aid pharmacy for supplies, and the Pancake Café for breakfast or brunch options.