Brand Certified
Dunkin'
3.7(592 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
5100 City Ave, Philadelphia, PA
19131, United States
Certified by Dunkin' • Feb 22, 2026
(215) 578-5100
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Philadelphia, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.7
592 reviews
5 stars
267
4 stars
115
3 stars
79
2 stars
41
1 star
90
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, leading to a negative experience.
Order Accuracy
Numerous reviews mentioned incorrect orders and issues with food quality, including stale donuts and cold items.
Cleanliness
Some customers noted that the store was clean, while others reported unsanitary conditions.
Drive-Thru Efficiency
The drive-thru service received mixed reviews, with some praising its speed while others experienced long waits.
Product Quality
While some customers enjoyed the coffee, others found it weak or poorly made, and there were complaints about limited donut selection.
- RRRaymond ReganFeb 14, 20264.0Good franchise, clean bathroom, food and drinks were correctly made
- ECEmpress CarterJan 31, 20264.0I stopped by this Dunkin Donuts while I was waiting for my car to be serviced. Cashier was friendly. I ordered a large hibiscus tea and a breakfast sandwich. I sat at a table in the dining area. There was a sign giving a 15 minute limit to customers who sat at the tables. I sat there for a little over an hour. No one made an issue, which was a positive. Otherwise I would be sure to never return. The store was clean. My order was fresh. I definitely would revisit the next time I'm in the area.
- DHDenise HillerDec 23, 20251.0I always go here to get my coffee etc today I paid for crossaint egg cheese and two coffees and two glaze donuts didn't think to look it's raining out etc of course I got a plain bagel with just egg ill never go again
- MJMelita JonesDec 14, 20251.0Staff is unwelcoming and somewhat rude. They don’t greet back they looked at me with a grin as if they didn’t want me there. It was very uncomfortable
- CTChyna thompsonNov 24, 20251.0never have the doors open when its time to open. the app says customers can walk-in at 6 am but their doors are locked and they just be looking at each other
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website