Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Philadelphia, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
526 reviews
5 stars
264
4 stars
93
3 stars
55
2 stars
43
1 star
71
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with many reviews highlighting rude staff and poor service experiences, while others praise friendly and efficient employees.
Order Accuracy
Numerous customers reported issues with incorrect orders and missing items, leading to dissatisfaction.
Cleanliness and Atmosphere
Some reviews commend the cleanliness and pleasant atmosphere of the location, while others mention unsanitary conditions.
Food Quality
There are complaints about food quality, including stale items and incorrect preparation, but some customers enjoyed their meals.
Speed of Service
Service speed is inconsistent, with several customers noting long wait times despite the presence of staff.
- VRVICTOR ROBINSONDec 24, 20251.0Shame on the owner or store manager , Dec 23 2025 at 7 pm we pull up to the drive through , nothing , pull up to the window , everything put away , closed on the eve of the 24 the of Dec , they had to start closing an hour or hour in a half before closing …. This location appears very lazy and wants to be open. Part time , lazy manager or and owner ; hours should be like other Dunkin’ Donuts. All I wanted was a hot chocolate. Happy Holidays !!! GOD BLESS,
- HHhoneycloudsDec 7, 20251.0take way too long and rude
- TMTracy Millard-HammondNov 8, 20255.0They are very nice
- NNNaijene NadalNov 3, 20251.0Very rude and ignorant food wasn't the best quality
- BABrooke Alexander-BucherOct 31, 20253.0Not impressed
Frequently Asked Questions About Dunkin'
What are the operating hours for Dunkin' in Philadelphia, PA?
Dunkin' in Philadelphia is open from 5:00 AM to 7:00 PM Monday through Wednesday, opens at 5:30 AM on Thursday, 5:00 AM on Friday, and operates until 8:00 PM on Friday and Saturday. On Sunday, it opens at 5:30 AM and closes at 7:00 PM.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, this Dunkin' location offers delivery through various platforms and curbside pickup options for convenience.
What special holiday drinks are available at Dunkin' currently?
The holiday menu includes the new Cookie Butter Cloud Latte, returning Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher to enjoy seasonal flavors.
Can I order Dunkin' products using a mobile app?
Yes, you can order your favorite Dunkin' items ahead of time using the Dunkin' mobile app available for both iOS and Android platforms for a quick grab and go experience.
Does this Dunkin' location have a drive-thru service?
Yes, this Dunkin' in Philadelphia offers drive-thru service for convenient ordering and pickup.
What types of meals does Dunkin' serve at this location?
Dunkin' serves breakfast, lunch, and brunch meals including espresso, coffee, breakfast sandwiches, donuts, and tea.
Are there any nearby ATMs near Dunkin' at 551 Franklin Mills Cir?
Yes, nearby is the CoinFlip Bitcoin ATM and Citizens Bank ATM, making cash or cryptocurrency access convenient when you visit Dunkin'.
What other dining options are available near this Dunkin' location?
Nearby dining includes KFC for fried chicken, Arby's for American fast food, McDonald's for burgers, and Taco Bell for Mexican fast food, offering customers various choices around Dunkin'.
Are there any shopping centers or retail stores near this Dunkin'?
Yes, customers can visit nearby stores such as JCPenney, Last Call by Neiman Marcus, Big Lots, and Neiman Marcus Last Call for shopping before or after enjoying Dunkin's offerings.
What recreational or service centers are located near Dunkin'?
Nearby facilities include Action Karate Philadelphia for martial arts, Kids Smiles dental office, and Green Drop recycling center, providing diverse services in the area around Dunkin'.