Dunkin'

4.0
566 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Philadelphia, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5401 N 5th St, Philadelphia, PA
19120, United States

Hours

Reviews

4.0
566 reviews
5 stars
289
4 stars
120
3 stars
68
2 stars
27
1 star
62

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and efficient service from the morning staff, while some reported poor experiences with the afternoon crew.

Order Accuracy

There were multiple complaints about incorrect orders and missing items, leading to frustration among customers.

Cleanliness

The establishment was noted for being clean and well-maintained, contributing positively to the overall experience.

Speed of Service

Customers appreciated the quick service during busy hours, although some noted delays and disorganization at times.

Product Availability

Several reviews mentioned a lack of available items, such as donuts and bagels, which disappointed customers.
  • JM
    Javan McQueen
    Dec 14, 2025
    5.0
    Great job everytime i come through LUIS takes care of me... great guy good energy & always is time efficient perfect service
  • PA
    Priscilla Acevedo
    Dec 1, 2025
    5.0
    The morning crew here are fast and have excellent customer service. I come here and every one is always friendly to me.
  • RR
    Rusik
    Nov 30, 2025
    1.0
    I ordered 3 for 6 buns and an egg without meat, they added meat, it's very offensive,
  • DD
    DDE
    Nov 22, 2025
    1.0
    Going through the drive thru didn’t take no more than a minute the person over the speaker woman was fantastic but the guy at the window was disgusting first, he opened the window and still talking to his coworker with food still in his mouth and as he’s reaching for my phone, food is falling out of his mouth literally it was the most disgusting thing I’ve ever seen then he just closed up the window didn’t say thank you for coming. Have a good day nothing. We all eat at work, but we all don’t eat talk and then handle customers at the same time.
  • HC
    Hannah Chan
    Nov 21, 2025
    1.0
    Disgusting!! there’s mold and hair on my food

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Philadelphia, PA?

Dunkin' in Philadelphia, PA is open daily from 4:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services for your convenience.