Dunkin'

3.8
848 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Philadelphia, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4301 Market St, Philadelphia, PA
19104, United States

Hours

Reviews

3.8
848 reviews
5 stars
375
4 stars
203
3 stars
128
2 stars
51
1 star
91

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service quality, with some praising friendly and efficient staff while others experienced slow service and incorrect orders.

Hygiene Issues

Multiple reviews highlighted concerns about cleanliness, including dirty bathrooms and unsanitary conditions in the food preparation areas.

Product Consistency

While many customers enjoyed the coffee and food, there were complaints about incorrect orders and poor preparation of drinks.

Customer Experience

Some customers noted a lack of respect and poor treatment from staff, particularly towards certain demographics, impacting their overall experience.

Busy Environment

The location is often busy, leading to long wait times, but some customers appreciated the staff's ability to handle orders efficiently despite the rush.
  • KG
    Khalia Grady
    2 days ago
    1.0
    I have ordered from the Dunkin Donuts several times. In general, my experiences have been pleasant until recent. Today, I found long black human hair in my sandwich. I brought it back immediately. I asked to speak to a manager. No manager came out. The staff in the front decided to promptly make me a new sandwich. My concern is that this location lacks proper sanitation practices. There was one staff who was making the sandwiches who was not wearing a hair net. She continued to touch her hair with her meal prepping gloves. I doubt they addressed the issue.
  • HB
    H D (Barbwise)
    4 days ago
    1.0
    99% of the workers here have major attitudes. The ladies that work the front counter are rude. I am hard of hearing and couldn’t hear the lady and asked her to repeat herself only for to step back and roll her eyes at me and sigh. I was holding off on writing this review, because I wanted to talk to the manager first, but when I did he didn’t care at all. This entire place needs to be restaffed. Awful.
  • CR
    C R
    Oct 11, 2025
    3.0
    Very basic.
  • DB
    Derek Bostic
    Oct 7, 2025
    3.0
    Very slow and poor service
  • RZ
    Real Daughter Of Zion
    Sep 29, 2025
    4.0
    The coffee was fresh the employees were professional. Customers can be rude

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 4301 Market St in Philadelphia?

Dunkin' is open Monday through Saturday from 5:00 AM to 10:00 PM, and on Sundays from 5:30 AM to 9:00 PM.

Does this Dunkin' offer delivery and curbside pickup services?

Yes, this location offers both delivery and curbside pickup services.