Dunkin'

Reviews

• OD

  Okly Drew

  Jan 23, 2026
  1.0
  Very very rude customer service was greeted with a nasty face and a bad attitude made the drinks wrong and did not give proper change. Probably a loogie in my protein matcha
• SS

  Sami

  Jan 23, 2026
  1.0
  Very cocky No caramel and a caramel craze latte Left coffee grounds on the bottom of my aunt drink don’t give you your change
• EE

  elijah

  Nov 30, 2025
  1.0
  Ok this is actually disturbing. I went in to get a coffee but first to use the restroom, and in one of the restrooms they don’t have any hand soap or sanitizer. The lady that was going to take my order said the manager wouldn’t have it for two days. So how are employees washing their hands before they go back to work? That is extremely unacceptable and makes me wonder how many germs are being passed around, especially during this season
• AD

  Amanda DiDio

  Nov 18, 2025
  5.0
  Drinks are always good
• KD

  kittie dawson

  Nov 10, 2025
  1.0
  I am currently going back and forth with corporate because the franchisee of this location refuses to refund my money for an unfulfilled mobile order . When I called corporate corporate asked the franchisee/ or manager to pull the timestamped footage from that morning. They told corporate they would just go ahead and give me a refund in lieu of pulling the footage like corporate asked. I noticed after almost 2 weeks went by bond that I still did not have my refund. I called corporate back, corporate says they reached out to me asking for my receipt from that day which I didn't have one. It was a mobile order so I have a screenshot but I have no call or message from anyone representing this Location on my phone.. this is them waiting me out till I let it go or they say it's so old that they don't have any record of it anymore. They had a guy working there that did not know what he was doing so by the time that I got there, he had not completed the order. I had to go. There was plenty of time the only thing that was done was the coffee I left it there because it made no sense to try to take the coffee and figure out the difference. So I took no part of the order, I asked about a refund and the employee at the register said, You can just do it on the app.She didn't know what she was talking about.There is no way to refund through the app.You literally have to call someone and there started the circus. I will be calling corporate again because I'd like to know how they're in the right to keep my damn near $25 when I got 0 services or goods for it

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