Brand Certified
Dunkin'
3.5(679 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
1420 W. Cecil B Moore, Philadelphia, PA
19121, United States
Certified by Dunkin' • Feb 22, 2026
(215) 765-0703
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Philadelphia, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.5
679 reviews
5 stars
259
4 stars
148
3 stars
95
2 stars
36
1 star
141
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, particularly from management, leading to a negative experience.
Order Accuracy
Frequent complaints about incorrect orders and missing items, with customers expressing frustration over the consistency of their orders.
Cleanliness
Several reviews noted unsanitary conditions and a lack of cleanliness in the store, including issues with food preparation areas.
Product Quality
Customers expressed dissatisfaction with the quality of food and drinks, often describing them as poorly made or not fresh.
Staff Attitude
While some customers praised individual staff members for their friendliness, many others reported a general lack of care and poor attitudes among employees.
- SRSharmina RahmanFeb 4, 20264.0The coffee was bitter. The food was fine.
- SLShirrell LindsayJan 13, 20261.0I’m very very piss so upset, The service here is horrible, and the manager has a very nasty Disposition make me feel unwanted every time I walk in I’m ready to leave but I need my coffee in the am, an by the way the coffee is terrible 🤮so I always leave here hurt and still thirsty an unsatisfied and now out of money I could of kept this is ridiculous and everytime they mess up they never want to make your drink over cause they miss up the order I swore the customer always right😫
- JRJohna RobinsonJan 11, 20261.0This location has gone down hill severely over the years. A complete overhaul of staff and management is needed immediately. If not this location is in jeopardy of being shut down
- BHBrett HoustonJan 3, 20261.0Probably the worst dunkin location I've been to. They were super busy but that's no excuse for the poor attitude of some of the employees. I didn't even get my whole order I was so ready to just get the hell out of there without pressing anyone.
- EHEdgardo HartmanDec 26, 20255.0Everybody’s cool, food is fire
Frequently Asked Questions About Dunkin'
What are the operating hours of this Dunkin' location in Philadelphia?
This Dunkin' location is open from 5:30 AM to 10:00 PM Monday through Friday, 6:00 AM to 10:00 PM on Saturday, and 6:00 AM to 8:00 PM on Sunday.
Does this Dunkin' offer delivery and curbside pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services at this location.
What new seasonal drinks are available at Dunkin' during the holiday season?
New holiday drinks include the Cookie Butter Cloud Latte and Berry Sangria Refresher, along with the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes.
Can I order ahead using a mobile app for quicker service at this Dunkin' location?
Yes, you can order ahead using the Dunkin' mobile app available on both Apple App Store and Google Play for a fast grab and go experience.
What types of food does Dunkin' serve at this Philadelphia location?
Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, tea, and offers meals for breakfast, lunch, and brunch.
Is there a drive-thru available at this Dunkin' store?
No, this Dunkin' location does not have a drive-thru service.
Are there any nearby public transit options to help me get to Dunkin'?
Yes, the Broad N Cecil B. Moore train station is nearby, providing convenient public transportation access to Dunkin'.
What are some nearby dining options around this Dunkin' in Philadelphia?
Nearby dining options include Owl Breakfast & Lunch for fast food and cafe fare, Lee's Hoagie House for cheesesteaks and sandwiches, and City View Pizza and Grill for pizza and American fast food.
Are there local amenities near Dunkin' for shopping or services?
Yes, amenities nearby include Rite Aid pharmacy, Wells Fargo ATM, and 7-Eleven convenience store and gas station.
Does this Dunkin' location offer free Wi-Fi and accept credit/debit cards?
Yes, this Dunkin' location provides free Wi-Fi and accepts both credit and debit card payments.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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