Dunkin'

3.5
673 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Philadelphia, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1420 W. Cecil B Moore, Philadelphia, PA
19121, United States

Hours

Reviews

3.5
673 reviews
5 stars
257
4 stars
147
3 stars
95
2 stars
36
1 star
138

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, with several instances of poor treatment towards both customers and employees.

Order Accuracy

A significant number of reviews highlighted issues with incorrect orders, missing items, and inconsistent food quality.

Management Issues

Reviews frequently mentioned poor management practices, including staff mistreatment and lack of organization, contributing to a negative experience.

Cleanliness

Several customers noted cleanliness issues within the store, including unsanitary conditions and a generally messy environment.

Product Quality

While some customers enjoyed the coffee and food, many others complained about the quality, including burnt or poorly made items.
  • JR
    Johna Robinson
    1 day ago
    1.0
    This location has gone down hill severely over the years. A complete overhaul of staff and management is needed immediately. If not this location is in jeopardy of being shut down
  • BH
    Brett Houston
    Jan 3, 2026
    1.0
    Probably the worst dunkin location I've been to. They were super busy but that's no excuse for the poor attitude of some of the employees. I didn't even get my whole order I was so ready to just get the hell out of there without pressing anyone.
  • EH
    Edgardo Hartman
    Dec 26, 2025
    5.0
    Everybody’s cool, food is fire
  • TT
    Teneema Tibbs
    Nov 18, 2025
    1.0
    This is the worst Dunkin Donut location ever. It doesn’t matter if you go in person to be serviced, or order from a food delivery app they “ALWAYS” get your order wrong. I’m not spending anymore money with this location.
  • JS
    Jon Schultz
    Nov 8, 2025
    1.0
    Asked for a large coffee with light cream and sugar, and was given an absolute abomination of sugary, milky nonsense. It's literally the sweetest the coffee I've ever had. Do not go here for coffee under any circumstances.

Frequently Asked Questions About Dunkin'

What are the operating hours of this Dunkin' location in Philadelphia?

This Dunkin' location is open from 5:30 AM to 10:00 PM Monday through Friday, 6:00 AM to 10:00 PM on Saturday, and 6:00 AM to 8:00 PM on Sunday.

Does this Dunkin' offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.