Mixed reviews on staff attitude; some customers found staff helpful while others reported rudeness and poor service.
Pricing
Prices are perceived as high by some customers, especially for a neighborhood market, while others found them reasonable.
Cleanliness
Store cleanliness received positive feedback, but some customers reported issues with spoiled or outdated products.
Product Selection
Customers appreciated the variety of products available, but some noted limited options in the meat department.
Convenience
The store is valued for its convenience and delivery options, making it a quick stop for local shoppers.
JJ
Jackie Jarvis
Oct 9, 2025
5.0
Staff work efficiently.
DJ
David Niblick jr
Aug 22, 2025
1.0
It's a supermarket
BJ
Brandon Jordan
Dec 13, 2024
1.0
This place is one of the most disappointing establishments I’ve ever encountered. I went to purchase bags of chitterlings that were advertised at $15.99 per 5lb bag. When I got to the checkout, the cashier looked at me like I had three heads. I asked what the problem was, and the young man told me, “They’re $30 a bag.” I showed him the ad that clearly stated $15.99, and he acknowledged it with an “okay.”
Then, after a prompt from his less-than-cordial manager, he informed me, “It’s only one per customer.” I asked where that was mentioned in the ad, and the manager, with unnecessary attitude, pointed out some fine print at the bottom. I then inquired if I needed to leave and re-enter the store for each bag. She looked flustered and repeated, “It’s only one per customer.”
I suspect their reaction was because I caught them on the price and wanted to buy six bags. It’s absurd to think I’d pay $30 each, especially when they were behaving so unprofessionally over merchandise they don’t even own.
Ctown management, if you happen to read this, your entire staff at this location needs serious customer service training. Even though the establishment serves the local community, customers willing to spend their money there deserve to be treated with dignity and respect. As I left the store, vowing never to return, I did thank the young cashier for his attempt to assist me. Overall, it was a horrible shopping experience.
Frequently Asked Questions About CTown Supermarkets
What are the regular opening hours for CTown Supermarkets on weekdays?
CTown Supermarkets is open from 8:00 AM to 9:00 PM Monday through Friday.
Are there different operating hours on weekends at CTown Supermarkets?
Yes, on Saturdays CTown Supermarkets is open from 8:00 AM to 8:00 PM, and on Sundays from 9:00 AM to 7:00 PM.
Where is CTown Supermarkets located?
CTown Supermarkets is located at 2438 W Lehigh Ave, Philadelphia, PA 19132, USA.
What type of services does CTown Supermarkets offer?
CTown Supermarkets offers grocery shopping, deli services, and delivery options.
How can I contact CTown Supermarkets?
You can call CTown Supermarkets at +1 215-221-6055 for inquiries or assistance.
Does CTown Supermarkets have an online presence?
Yes, you can visit their website at https://locations.ctownsupermarkets.com/ctown-supermarkets-cc774aa19136 and find them on Facebook at https://www.facebook.com/1411259025786905.
What types of food can I find at CTown Supermarkets?
CTown Supermarkets features international groceries, hot food, meat, deli products, and more.
Are there any ice cream shops near CTown Supermarkets?
Yes, Gelati Joes/Taste of Seasons and More Than Vanilla Ice Cream are nearby ice cream shops offering a variety of desserts.
What dining options are available near CTown Supermarkets?
Nearby dining options include Hungree Joes for fast food, Reddys for breakfast and brunch, The Recipe restaurant, and Lehigh Family Pizza for casual dining.
What nearby places can help customers after visiting CTown Supermarkets?
After shopping, customers might visit nearby services such as Khadrakares4hair for hair salon needs, Earth Mother Herbs for health foods, or Quality Community Health Care for medical services.