CTown Supermarkets

3.8
460 reviews

About

SupermarketGrocery Store

Location

CTown Supermarkets
2438 W Lehigh Ave, Philadelphia, PA
19132, United States

Hours

Reviews

3.8
460 reviews
5 stars
194
4 stars
96
3 stars
87
2 stars
37
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on staff attitude; some customers found staff helpful while others reported rudeness and poor service.

Pricing

Prices are perceived as high by some customers, especially for a neighborhood market, while others found them reasonable.

Cleanliness

Store cleanliness received positive feedback, but some customers reported issues with spoiled or outdated products.

Product Selection

Customers appreciated the variety of products available, but some noted limited options in the meat department.

Convenience

The store is valued for its convenience and delivery options, making it a quick stop for local shoppers.
  • JJ
    Jackie Jarvis
    Oct 9, 2025
    5.0
    Staff work efficiently.
  • DJ
    David Niblick jr
    Aug 22, 2025
    1.0
    It's a supermarket
  • BJ
    Brandon Jordan
    Dec 13, 2024
    1.0
    This place is one of the most disappointing establishments I’ve ever encountered. I went to purchase bags of chitterlings that were advertised at $15.99 per 5lb bag. When I got to the checkout, the cashier looked at me like I had three heads. I asked what the problem was, and the young man told me, “They’re $30 a bag.” I showed him the ad that clearly stated $15.99, and he acknowledged it with an “okay.” Then, after a prompt from his less-than-cordial manager, he informed me, “It’s only one per customer.” I asked where that was mentioned in the ad, and the manager, with unnecessary attitude, pointed out some fine print at the bottom. I then inquired if I needed to leave and re-enter the store for each bag. She looked flustered and repeated, “It’s only one per customer.” I suspect their reaction was because I caught them on the price and wanted to buy six bags. It’s absurd to think I’d pay $30 each, especially when they were behaving so unprofessionally over merchandise they don’t even own. Ctown management, if you happen to read this, your entire staff at this location needs serious customer service training. Even though the establishment serves the local community, customers willing to spend their money there deserve to be treated with dignity and respect. As I left the store, vowing never to return, I did thank the young cashier for his attempt to assist me. Overall, it was a horrible shopping experience.
  • CE
    celanda encarnacion
    Dec 17, 2020
    5.0
    Excelente!!

Frequently Asked Questions About CTown Supermarkets

What are the regular opening hours for CTown Supermarkets on weekdays?

CTown Supermarkets is open from 8:00 AM to 9:00 PM Monday through Friday.

Are there different operating hours on weekends at CTown Supermarkets?

Yes, on Saturdays CTown Supermarkets is open from 8:00 AM to 8:00 PM, and on Sundays from 9:00 AM to 7:00 PM.