Brand Certified
Chipotle Mexican Grill - CLOSED
3.5(376 reviews)
Certified by Chipotle Mexican Grill - CLOSED • Feb 22, 2026
Business Details
1625 Chestnut St, Philadelphia, PA
19103, United States
Certified by Chipotle Mexican Grill - CLOSED • Feb 22, 2026
(215) 279-6845
Certified by Chipotle Mexican Grill - CLOSED • Feb 22, 2026
https://locations.chipotle.com/pa/philadelphia/1625-chestnut-st?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=2257
Certified by Chipotle Mexican Grill - CLOSED • Feb 22, 2026
About
Certified by Chipotle Mexican Grill - CLOSED • Feb 22, 2026
Mexican Restaurant
Chipotle Liberty Place is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill - CLOSED • Feb 22, 2026
Chipotle Mexican Grill - CLOSED
1625 Chestnut St, Philadelphia, PA
19103, United States
Hours
Certified by Chipotle Mexican Grill - CLOSED • Feb 22, 2026
Reviews
3.5
376 reviews
5 stars
142
4 stars
78
3 stars
46
2 stars
28
1 star
82
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration and dissatisfaction.
Staff Attitude
Many reviews highlighted rude and unprofessional behavior from staff, contributing to a negative customer experience.
Food Quality
While some customers enjoyed the food, there were numerous complaints about undercooked rice, stale chips, and incorrect ingredient portions.
Cleanliness Concerns
Several reviews mentioned unsanitary conditions and a lack of cleanliness in the restaurant, impacting overall customer satisfaction.
- ACAnne CFeb 2, 20261.0It opens at 11. I stood there from 11:00 until 11:18--nobody said anything to me or the other woman waiting in front of me to let us know how long it would be or what was going on. Everybody was kinda moving shuffling around slowly getting things set up. When they were ready to take our orders they said "the only protein we have right now is chicken." I asked when the other proteins would be ready and they just shrugged. No apology or explanation. They didn't have some of the toppings either. I lost 30 minutes of my work day.
- ALA LJan 17, 20261.0STAY AWAY FROM THIS LOCATION. Fellas, how hard is it to get a simple order right? Follow simple instructions all written out nice and neat. On Uber Eats, we ordered a steak burrito and a chicken bowl. They made us the opposite: a chicken burrito and a steak bowl. Even the receipt says what we requested. The employees couldn’t get it right. Why does it matter? I’ll tell you. My wife can’t eat beef for religious reasons. She took a bite of the wrong food and had to spit it out before ingesting it. Shame on you and your weak staff. You don’t need to be a rocket scientist to know the difference between chicken and steak. You just need to pay attention. These people don’t care. If I had known the store had only 3.5 stars, we would have ordered from a different location. STOP BEING SLOPPY. PAY ATTENTION. 🤬
- ZMZari MuhammadJan 6, 20263.0Amazing staff, food is always good but they are severely understaffed. I order for lunch occasionally, and even order ahead before the lunch rush. My order is never made on time for me to pick up. It’s reoccurring so it’s very frustrating, but I think I’ll try the other locations within close proximity.
- KMKelly MramorNov 20, 20254.0Didn't have chicken or lettuce last time I came, otherwise I've only had experiences.
- TBTaylor BarnesNov 18, 20255.0Employees are always kind and give fair portions borderline generous even. Food is consistently well made.
Frequently Asked Questions About Chipotle Mexican Grill - CLOSED
Where is Chipotle Mexican Grill Liberty Place located?
Chipotle Mexican Grill Liberty Place is located at 1625 Chestnut St, Philadelphia, PA 19103, on the 2nd Floor Food Court of Liberty Place.
What are the opening hours for Chipotle Mexican Grill at Liberty Place?
Chipotle Mexican Grill at Liberty Place is open Monday to Friday from 11:00 AM to 6:00 PM, Saturday from 11:00 AM to 7:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does Chipotle Liberty Place offer pickup and delivery services?
Yes, Chipotle Liberty Place offers both in-store pickup and delivery services.
How can I order online from Chipotle Mexican Grill Liberty Place?
You can order online via their official website at https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
What type of food does Chipotle Liberty Place serve?
Chipotle Liberty Place serves fast-casual Mexican food, including customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
Does Chipotle Liberty Place allow customers to pay with credit cards?
Yes, Chipotle Liberty Place accepts credit cards as one of its payment options.
How can I contact Chipotle Mexican Grill Liberty Place?
You can contact Chipotle Liberty Place by phone at +1 215-279-6845 or email at pa.2257.LibertyPl@chipotle.com.
What popular stores and eateries are located near Chipotle Liberty Place?
Nearby stores and eateries include Bath & Body Works, Beauty Brow Bar, Bangin Grub, Chick-fil-A, Brooklyn Pizza at The Shops at Liberty Place, and Auntie Anne's.
Can I visit fitness and wellness centers near Chipotle at Liberty Place?
Yes, Orangetheory Fitness and Ideal Image Liberty Place medical spa are located nearby for your fitness and wellness needs.
Are there entertainment options near Chipotle Liberty Place for a visit before or after dining?
Yes, you can enjoy nearby entertainment like Puttshack, a miniature golf course, or visit retail shops including GNC and The Mancave.
Brand Certified Facts from Chipotle Mexican Grill - CLOSED
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