Location.com logo
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.
Brand Certified

Chipotle Mexican Grill - CLOSED

3.5
(376 reviews)

Business Details

1625 Chestnut St, Philadelphia, PA
19103, United States
(215) 279-6845

About

Mexican Restaurant
Chipotle Liberty Place is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill - CLOSED
1625 Chestnut St, Philadelphia, PA
19103, United States

Hours

Reviews

3.5
376 reviews
5 stars
142
4 stars
78
3 stars
46
2 stars
28
1 star
82

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration and dissatisfaction.

Staff Attitude

Many reviews highlighted rude and unprofessional behavior from staff, contributing to a negative customer experience.

Food Quality

While some customers enjoyed the food, there were numerous complaints about undercooked rice, stale chips, and incorrect ingredient portions.

Cleanliness Concerns

Several reviews mentioned unsanitary conditions and a lack of cleanliness in the restaurant, impacting overall customer satisfaction.
  • AC
    Anne C
    Feb 2, 2026
    1.0
    It opens at 11. I stood there from 11:00 until 11:18--nobody said anything to me or the other woman waiting in front of me to let us know how long it would be or what was going on. Everybody was kinda moving shuffling around slowly getting things set up. When they were ready to take our orders they said "the only protein we have right now is chicken." I asked when the other proteins would be ready and they just shrugged. No apology or explanation. They didn't have some of the toppings either. I lost 30 minutes of my work day.
  • AL
    A L
    Jan 17, 2026
    1.0
    STAY AWAY FROM THIS LOCATION. Fellas, how hard is it to get a simple order right? Follow simple instructions all written out nice and neat. On Uber Eats, we ordered a steak burrito and a chicken bowl. They made us the opposite: a chicken burrito and a steak bowl. Even the receipt says what we requested. The employees couldn’t get it right. Why does it matter? I’ll tell you. My wife can’t eat beef for religious reasons. She took a bite of the wrong food and had to spit it out before ingesting it. Shame on you and your weak staff. You don’t need to be a rocket scientist to know the difference between chicken and steak. You just need to pay attention. These people don’t care. If I had known the store had only 3.5 stars, we would have ordered from a different location. STOP BEING SLOPPY. PAY ATTENTION. 🤬
  • ZM
    Zari Muhammad
    Jan 6, 2026
    3.0
    Amazing staff, food is always good but they are severely understaffed. I order for lunch occasionally, and even order ahead before the lunch rush. My order is never made on time for me to pick up. It’s reoccurring so it’s very frustrating, but I think I’ll try the other locations within close proximity.
  • KM
    Kelly Mramor
    Nov 20, 2025
    4.0
    Didn't have chicken or lettuce last time I came, otherwise I've only had experiences.
  • TB
    Taylor Barnes
    Nov 18, 2025
    5.0
    Employees are always kind and give fair portions borderline generous even. Food is consistently well made.

Frequently Asked Questions About Chipotle Mexican Grill - CLOSED

Where is Chipotle Mexican Grill Liberty Place located?

Chipotle Mexican Grill Liberty Place is located at 1625 Chestnut St, Philadelphia, PA 19103, on the 2nd Floor Food Court of Liberty Place.

What are the opening hours for Chipotle Mexican Grill at Liberty Place?

Chipotle Mexican Grill at Liberty Place is open Monday to Friday from 11:00 AM to 6:00 PM, Saturday from 11:00 AM to 7:00 PM, and Sunday from 12:00 PM to 6:00 PM.

Brand Certified Facts from Chipotle Mexican Grill - CLOSED

Chipotle Mexican Grill - CLOSED partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: