Chipotle Mexican Grill

2.8
313 reviews
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About

Mexican Restaurant
Chipotle Andorra SC is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
701 E Cathedral Rd, Philadelphia, PA
19128, United States

Hours

Reviews

2.8
313 reviews
5 stars
100
4 stars
31
3 stars
22
2 stars
28
1 star
132

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising attentive staff while others report rudeness and incompetence.

Order Accuracy

Many customers express frustration with incorrect or incomplete orders, particularly with online and mobile orders.

Food Quality

Feedback on food quality is inconsistent; some customers enjoy fresh and delicious meals, while others report stale or poorly prepared food.

Cleanliness

Several reviews highlight cleanliness issues, with complaints about dirty tables and unsanitary conditions.

Portion Sizes

Customers frequently mention dissatisfaction with portion sizes, often feeling they receive less than expected for the price.
  • DF
    Dave F
    2 days ago
    2.0
    This place is sensory overload hell. The restaurant and the kitchen are both playing different loud music and everyone talks loud to be heard. Plus there's always loud food preparation going on. Yuck
  • PZ
    P z
    2 days ago
    5.0
    I go here all the time and service is great Jamal and Rosalin gave great service around 11:30 on 11/22
  • GC
    George Cooper
    Nov 14, 2025
    1.0
    Don’t bother with this location. Couple months back ordered online from this location and order was completely wrong. Decided to give this one another shot… ordered online and they don’t have chips after I was already charged for them but that’s just the beginning. Food wasn’t ready for about 10 mins after the app said it was (it wasn’t busy). My burrito bowl had about 5 total chunks of steak on it, didn’t have the guac or queso ordered on the burrito bowl. And the quesadilla I ordered had almost no cheese on it! Really glad I got a bowl of white rice for $16,50. Pathetic excuse of a chipotle location go to the city ave location instead.
  • CA
    Cheng A.
    Nov 11, 2025
    1.0
    Ordered a burrito bowl and the carne asada was running low so of course the gentleman only put 7 pieces of meat. I asked if he’s going to put more and he’s like we’re going to have to charge extra.. if I’m paying for a meal, of course I’m going to need a decent amount of food. The meal costs 25$ just for what should be a NORMAL size bowl
  • KM
    Kathy Mcgregors
    Nov 3, 2025
    4.0
    I come here often and the guys in the afternoon are very sweet and they make sure my food is to my liking. Great customer service however I decided to come here tonight and I usually don’t come at this hour and it wasn’t welcoming at all. There was a short lady with glasses that was preparing food and she was a bit nasty and it’s like she was barely putting any food in my bowl and it’s like she was purposely doing it as if she was trying to upset me I wish I could explain it but her coworker knew what she was doing because he was smirking . The crazy part is if I say can I have a little more she would say well that’s double but you was barely giving me anything inside of my bowl also her demeanor was nasty and so was the big guy that was checking us out who was smirking…They do not need to be in the front at all

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill Andorra SC serve?

Chipotle Mexican Grill Andorra SC serves customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads prepared with responsibly sourced ingredients.

What are the operating hours for Chipotle Mexican Grill at 701 E Cathedral Rd?

Chipotle Mexican Grill is open every day from 10:45 AM to 10:00 PM.