Chipotle Mexican Grill

3.4
578 reviews
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About

Mexican Restaurant
Chipotle Columbus Blvd is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1851 S. Christopher Columbus Blvd, Philadelphia, PA
19148, United States

Hours

Reviews

3.4
578 reviews
5 stars
240
4 stars
103
3 stars
46
2 stars
38
1 star
151

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with many customers feeling ignored or disrespected during their visits.

Food Quality

While some customers praised the food quality, many reported issues with incorrect orders, missing items, and overall dissatisfaction with the freshness and preparation of the food.

Cleanliness

Multiple reviews pointed out the dirty conditions of the restaurant, including unclean tables and unsanitary practices.

Order Fulfillment

Customers frequently experienced issues with their orders being incomplete or incorrect, leading to frustration and disappointment.

Staff Attitude

Several reviews noted a lack of friendliness and professionalism among staff, contributing to a negative dining experience.
  • DG
    Devin Goldsmith
    Oct 25, 2025
    1.0
    The one day I come in for a very late lunch, there’s an illegible sign on the door that says mobile orders only. I think it was the manager yelling at people to read the sign, then she said out loud, while on the phone in her AirPod that she was going to stop talking and telling customers and just look dramatic. Out loud. Terrible customer service. Write neater maybe? Or just point to the sign??
  • OE
    Olivia Engberg
    Oct 25, 2025
    1.0
    Staff is very rude picked up an order and was yelled at for no reason and talked to disrespectfully by the person giving out the pick up orders today at 1:30.
  • AB
    Andrea Bailey
    Oct 25, 2025
    5.0
    Super friendly staff!
  • JG
    Joseph Gunkel
    Oct 13, 2025
    3.0
    Why I was inside eating my lunch?People came in picking a trash and eating out a trash.Nobody said nothing to them made my stomach very sick
  • NG
    Nana Goldberg
    Sep 19, 2025
    3.0
    Why are they always " out of the cooked vegetables?" We were there at 6:00 p.m. yesterday. The last time we were here they were out of corn and vegetables. Maybe they could tell us this before starting our order. Somebody needs to check that they order enough items in the food delivery.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food can I expect at Chipotle Mexican Grill on Columbus Blvd?

Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients without artificial colors, flavors, or preservatives.

What are the opening hours of Chipotle Mexican Grill at 1851 S. Christopher Columbus Blvd?

The restaurant is open every day from 10:45 AM to 10:00 PM.