Chipotle Mexican Grill

3.4
586 reviews
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About

Mexican Restaurant
Chipotle Columbus Blvd is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1851 S. Christopher Columbus Blvd, Philadelphia, PA
19148, United States

Hours

Reviews

3.4
586 reviews
5 stars
242
4 stars
103
3 stars
47
2 stars
38
1 star
156

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Many customers reported rude and unprofessional behavior from staff, with instances of abruptness and lack of acknowledgment.

Food Quality

While some customers enjoyed the food, there were numerous complaints about poor quality, incorrect orders, and items being out of stock.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty tables and a messy food line.

Service Efficiency

Customers frequently mentioned long wait times and disorganized service, particularly with online orders and during busy hours.
  • MB
    Miles Burton
    3 days ago
    1.0
    Servings are tiny compared to other locations, and they will leave out entire ingredients if you do delivery.
  • KO
    Korey Onulack
    Dec 26, 2025
    5.0
    The staff although abrupt in handling customer orders was efficient and coordinated. They were always aware of what was asked from the customer even down the line from their assigned space in the food/ ingredient stations. At the register the staff was able to clearly communicate that we had ordered a “large guac” and the staff member receiving this message made it clear that they had heard this and were happy and ready to get it together for our order. The food was fresh, well seasoned and exactly the way I like when I go to chipotle! Would go back to this location again.
  • RK
    Richard Kim
    Dec 24, 2025
    3.0
    Less friendly
  • AA
    Angel aaa
    Dec 17, 2025
    1.0
    Went to get something to eat right when they opened at 11am and the staff are already in such a miserable mood. Cashier yelled at my friend who politely asked for the bathroom code while we checked out our food. This cashier has nastiest attitude so we just decided to just leave asap and go elsewhere.
  • KT
    Kevin Tran
    Dec 7, 2025
    1.0
    This place is filthy. It all comes down to management but ultimately the owner. Chipotle corporate needs to check on the owner because this location is absolutely the worst I’ve experience, no cheese no lettuce dry meats , clumped rice. Workers looked burnt out. Homeless people in front of the store. Last time I’ll order here. Save ya money and spend a bit more time and go to a different location.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food can I expect at Chipotle Mexican Grill on Columbus Blvd?

Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients without artificial colors, flavors, or preservatives.

What are the opening hours of Chipotle Mexican Grill at 1851 S. Christopher Columbus Blvd?

The restaurant is open every day from 10:45 AM to 10:00 PM.