Chipotle Mexican Grill

3.0
306 reviews
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About

Mexican Restaurant
Chipotle Lincoln Square Philadelphia is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1000 S Broad St, Philadelphia, PA
19146, United States

Hours

Reviews

3.0
306 reviews
5 stars
110
4 stars
34
3 stars
26
2 stars
22
1 star
114

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Many customers expressed dissatisfaction with the small portion sizes, often feeling they were not getting value for their money.

Customer Service

There are numerous complaints about rude staff and poor customer service, with some customers feeling disrespected or ignored.

Food Quality

While some reviews praised the freshness and taste of the food, others reported issues such as food contamination and cold meals.

Cleanliness

Several customers noted that the location was not clean, with reports of dirty bathrooms and unsanitary conditions.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and problems with online ordering.
  • AP
    Anthony Pezzetti
    2 days ago
    1.0
    Employees are rude in this chipotle
  • AB
    Anthony Brown
    Nov 14, 2025
    5.0
    When I went to this chipotle, I knew the environment was great! I was really impressed by the service, especially the manager I believe his name is Lincoln. He was amazing! Great crew. Great service! Love going here!
  • JA
    Joseph Auteri
    Nov 11, 2025
    1.0
    I did an online order and they completely messed it up. The burrito was smaller than the palm of my hand, and they forgot to put sour cream on it. Try to call the store and you cannot get past the automated robot for assistance.
  • BR
    Brianna Renee
    Oct 10, 2025
    1.0
    Used to go to the location all the time for excellent service. The guys they have working right now on the line are an absolute mess. I watched sour cream burst out as he wrapped it, we made eye contact and he just shrugged and kept it moving. Also don’t go if you have any allergy concerns. I understand ingredients could fall into bins and what not but.. unfortunately I’ll be combing my food for tomatoes tonight
  • FF
    Flores
    Oct 8, 2025
    5.0
    Please note that they don’t recognize you as customers if you complete a mobile order. Looks like it’s an ongoing trend for about a year. I was told the passcode to use the bathroom was on the bottom of the receipt. I looked at my mobile receipt and did not find the passcode. Then the worker replied to me in a very snarky way and said I had to purchase something at the store in order to reveal the bathroom passcode.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Lincoln Square Philadelphia serve?

Chipotle offers customizable Mexican fast-casual food including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the opening hours for Chipotle Mexican Grill at 1000 S Broad St, Philadelphia?

The restaurant is open every day from 10:45 AM to 11:00 PM.