Business Details
About
Mexican Restaurant
Chipotle Bala Cynwyd is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.1
1,407 reviews
5 stars
449
4 stars
278
3 stars
127
2 stars
96
1 star
457
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, including rude staff and long wait times.
Food Quality
Customers frequently reported issues with food quality, including undercooked rice, cross-contamination, and missing ingredients.
Cleanliness
The restaurant was often described as dirty, with unclean counters and unsanitary conditions.
Order Accuracy
Many customers experienced problems with incorrect orders, missing items, and inadequate portion sizes.
Management Issues
Several reviews pointed to poor management practices, including understaffing and lack of oversight.
- KBKaylyn B2 days ago1.0Ordered a bowl w/ guac and chips for pick up yesterday - as a student, it's the only thing I've eaten in the past 2 days. Upon opening, I was confused as to why the guacamole was completely oxidized black. While I know this doesn't indicate it's "unhealthy," I've never received oxidized room-temp guac from Chipotle before and assume it had been left out, unrefrigerated, for some time. TLDR I have food poisoning.
- WLwilliam lemmon6 days ago3.0This location on City Ave was nice clean the service was good everyone was polite. I just have one problem it's with the how they store the food and it doesn't stay hot and it's only at room temperature I like my food hot when I buy it I don't want to get home and it's ice cold I could have cooked myself or pulled something out the refrigerator If Only They figured out a way to keep the food piping hot when they serve it I'd give this place four stars
- TPT PJan 5, 20261.0I don’t get into bashing but this location is not a good one .
- EBEric BrakerDec 16, 20251.0Horrible chipotle location. Food cross contamination, total mess everywhere. Not cooked properly. Always have a problem with this location.
- NNNeelDec 6, 20254.0Same as it is
Frequently Asked Questions About Chipotle Mexican Grill
What types of food can I order at Chipotle Mexican Grill in Bala Cynwyd?
You can order customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients without artificial colors, flavors, or preservatives.
What are the hours of operation for Chipotle Mexican Grill in Bala Cynwyd?
Chipotle Bala Cynwyd is open daily from 10:45 AM to 10:00 PM.
Does Chipotle Bala Cynwyd offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I place an order online for Chipotle Bala Cynwyd?
You can order online through their website at https://order.chipotle.com/ or via their app available on the Apple App Store.
Where is Chipotle Bala Cynwyd located?
It is located at 4030 City Avenue, Target Plaza, Philadelphia, PA 19131, USA.
Can I use gift cards and credit cards at Chipotle Bala Cynwyd?
Yes, they accept gift cards and credit cards as payment methods.
Is Chipotle Bala Cynwyd LGBTQ friendly?
Yes, the location welcomes LGBTQ customers.
What are some nearby educational institutions to Chipotle Bala Cynwyd?
St Joseph's University is nearby, making Chipotle a convenient dining option for students and staff in the area.
Are there other dining options near Chipotle Bala Cynwyd?
Yes, nearby restaurants include DJ Kitchen (Chinese and bubble tea), Chick-fil-A (chicken fast food), California Pizza Kitchen at City Line, Avenue Grill (American cuisine), TGI Fridays, Starbucks coffee shops, and Pizza Hut Express.
What nearby amenities can I visit before or after dining at Chipotle Bala Cynwyd?
You can visit the nearby Target Optical and Aurora Vision for eye care, CVS Pharmacy for medical needs, TD Bank or PNC for financial services, and the Courtyard by Marriott if you need lodging.