Chipotle Mexican Grill

3.5
911 reviews
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About

Mexican Restaurant
Chipotle NE Shopping Center is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
9173 Roosevelt Blvd, Philadelphia, PA
19114, United States

Hours

Reviews

3.5
911 reviews
5 stars
380
4 stars
174
3 stars
82
2 stars
39
1 star
236

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, with staff often being rude and unprofessional.

Food Portions

Many customers complained about small portion sizes and being charged extra for reasonable requests.

Cleanliness

The restaurant frequently received negative feedback regarding cleanliness, with reports of dirty dining areas and unsanitary conditions.

Order Accuracy

Several customers reported issues with incorrect orders and staff's lack of attention to detail.

Food Quality

While some customers enjoyed the food, there were multiple complaints about food quality, including undercooked items and food poisoning.
  • SJ
    Sahil Jameel
    Nov 9, 2025
    1.0
    Honestly, Chipotle is one of the worst fast food establishments to go to. Their food is trash. It’s also overpriced. Overall, Chipotle isn’t worth it. This location, specifically, is also trash. Everytime I’ve gone, they’re always short on some toppings for the bowls. The one time they had no rice. Another time, they had no meat. Today, they had no cheese. What’s the point of going if you’re always short on food? Just go to Qdoba or anything else that’s not Chipotle.
  • JX
    Jack X
    Oct 29, 2025
    1.0
    Worst location ever to get food from, they are lacking with the portion size, not worth the money paid and if i could give zero stars i’d have give you zero, I had to go twice on two separate times, to get my order right!. Any place would do better than that!
  • EF
    eli Flores
    Oct 23, 2025
    4.0
    Love the carnitas burrito bowl ❤️ fast customer service!
  • MS
    Marlon Swaby
    Oct 4, 2025
    5.0
    My wife likes the food here and she doesn't like anything.
  • SW
    Skylyftpcr Warp
    Sep 30, 2025
    1.0
    Services terrible two bathrooms none of them say employee use only they are both universe, but I can't use one because one belongs to the employee they had no pity they lucky I didn't whip it out and pee right there terrible service. I mentioned to the staff how they got 3.5 stars and they shrugged their shoulders. I told them wow you guys must take pride in mediocre service...

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill at NE Shopping Center?

Chipotle Mexican Grill at NE Shopping Center is open daily from 10:45 AM to 10:00 PM.

Does Chipotle NE Shopping Center offer delivery and in-store pickup services?

Yes, Chipotle NE Shopping Center offers both in-store pickup and delivery services for customer convenience.