Business Details
About
Mexican Restaurant
Chipotle Drexel University is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
2.8
382 reviews
5 stars
106
4 stars
54
3 stars
43
2 stars
27
1 star
152
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unhelpful staff, with many expressing frustration over poor customer service.
Food Quality
Numerous reviews highlighted issues with food quality, including undercooked items, small portion sizes, and even finding foreign objects in food.
Cleanliness
The restaurant was often described as dirty and poorly maintained, with overflowing trash and unsanitary conditions noted by multiple customers.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and long wait times for food, leading to significant dissatisfaction.
Overall Experience
Overall, the location received a high volume of negative feedback, with many customers vowing not to return due to their experiences.
- JRJames RylandNov 17, 20251.0I asked for extra rice and they said they could only give me 2 small scoops without charging me extra. Then they gave me as little as they could possibly fit on the spoon for anything else.
- TOTarek OlabiNov 6, 20251.0Employees got attitude and are rude. From the moment you walk in they are rushing your order and do not care if you get the right amount of food or not. You ask for double beans then all you get is barely above one scoop total because they are scooping so quickly. I pay one dollar for a chimichurri salsa and I get a 3 quarters empty pack of it, whereas in other locations Employees are nice and gentle , and they give you the right amount of food for your buck. Honestly, I would rather spend my lunch money somewhere
- BBBarking BotOct 23, 20251.0Say they open at 10:45, I’ve come at 11:15 three different times always say they open at 11:30. Staff was very rude when I asked if they actually open at 10:45. Very upset at this - if you wont serve until 11:30 change the time so I don’t take time out of my day to go to Chipotle.
- CHCaleb HearnOct 22, 20251.0Lanky dude that talks fast kept rushing me as if he had better things to do. He literally said "whatever you're looking for we don't have", as I proceed to ask for something they indeed had. Food was mid also
- SGSebastian GomezOct 17, 20252.0I'm from New York, so I go to Chipotle very often. The service here is inconsistent. Portion sizes are very small. I feel the emptiness when I shake my bowl. Another thing is, why do I have to find my chicken? I need my protein. I am very polite with the workers when I ask for extra chicken. I always get side-eyed, but they're not smart enough to communicate and charge me for normal chicken.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours for Chipotle Mexican Grill at Drexel University?
Chipotle Drexel University is open every day from 10:45 AM to 11:00 PM.
What types of services does Chipotle Mexican Grill at Drexel University offer?
They offer in-store pickup, delivery, catering, gift cards, and accept credit cards.
Where is Chipotle Mexican Grill located near Drexel University?
It is located at 3400 Lancaster Ave, Philadelphia, PA 19104, United States, on Drexel University's campus.
What kind of food can I expect at Chipotle Drexel University?
Chipotle offers customizable Mexican dishes like burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
Does Chipotle Drexel University have a rewards program or online ordering?
Yes, customers can sign up for Chipotle Rewards to earn free food and order online via their app or website.
Is Chipotle Drexel University inclusive and welcoming to LGBTQ customers?
Yes, the location welcomes LGBTQ customers.
Which nearby coffee shops can I visit before or after dining at Chipotle Drexel University?
Nearby coffee shops include Saxbys Drexel University, Starbucks, Pret A Manger, and Saxbys Coffee, perfect for grabbing coffee or a snack before or after your meal.
What nearby landmarks or places of interest are close to Chipotle Drexel University?
The Summit at University City and the 32nd St. and Lancaster Ave. Philadelphia Armory are nearby notable landmarks worth visiting.
Are there any convenient stores or quick snack options near Chipotle Drexel University?
Yes, 7-Eleven and Auntie Anne's pretzel shop are nearby for convenience or quick snacks.
Can I order Chipotle food delivery to Drexel University?
Yes, Chipotle Drexel University offers delivery services through their website and app.