Business Details
About
Mexican Restaurant
Chipotle Cottman Avenue is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.2
1,388 reviews
5 stars
493
4 stars
230
3 stars
129
2 stars
94
1 star
442
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple customers reported unsanitary conditions, including dirty tables, overflowing trash, and unclean food preparation areas.
Customer Service
Staff exhibited rude and unprofessional behavior, with many reviews highlighting poor attitudes and lack of training.
Food Quality
While some customers enjoyed the food, many reported issues with portion sizes, food freshness, and incorrect orders.
Order Fulfillment
Frequent complaints about incorrect online orders and long wait times for food, leading to customer frustration.
Management Oversight
Customers expressed concerns about the lack of management presence and oversight, contributing to the overall poor experience.
- HHHeidi Hernandez5 days ago1.0Today I ordered from DoorDash and I ordered a bowl inside the bowl there was a insect in my food. Highly suggested you guys start paying attention to what it is you guys are doing and become a bit more attentive to your guys surroundings while servicing food it’s disgusting to have to order from you and have a issue every time
- NSNicole ShawNov 10, 20255.0I mean it's Chipotle. You can never go wrong here.
- NSNader SallemiNov 9, 20251.0It sounds like I enter a hookah lounge loud stupid rap music, rood stuff and they look dirty no gloves, except for nice Mexican lady
- SCSimone CurtisNov 5, 20255.0The food was good and fast service as well 💞👍
- MEMedia Blitz Ent.Nov 4, 20252.0Staff need to be trained on how to interact with customers. So rude!
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill on Cottman Avenue?
Chipotle Mexican Grill on 2327 Cottman Ave is open every day of the week from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Philadelphia?
It is located at 2327 Cottman Ave, Ste 61, inside Roosevelt Mall, Philadelphia, PA 19149.
Does Chipotle on Cottman Avenue offer delivery and pickup services?
Yes, this location offers both in-store pickup and delivery services.
How can I order food online from Chipotle Mexican Grill at Cottman Avenue?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle mobile app.
What type of food does Chipotle Mexican Grill serve at the Cottman Avenue location?
They offer a customizable menu including burritos, bowls, quesadillas, tacos, and salads using responsibly sourced ingredients with no artificial colors, flavors, or preservatives.
Can I earn rewards or get exclusive offers when dining at Chipotle Cottman Avenue?
Yes, by signing up for Chipotle Rewards, you can earn free food and receive exclusive offers.
What are some nearby restaurants to Chipotle Mexican Grill on Cottman Avenue?
Nearby restaurants include Popeyes® Louisiana Kitchen, Raising Cane's Chicken Fingers, and KPOT Korean BBQ & Hot Pot, providing diverse dining options before or after your Chipotle visit.
Are there any nearby healthcare providers around Chipotle on Cottman Avenue?
Yes, nearby healthcare providers include Joyce Han, MD, Abraham Dubb, MD, Oak Street Health Roosevelt Primary Care Clinic, and Dr. Gretchen J. Brewer & Associates, in case you need medical or optometry services.
What nearby retail stores can customers visit when they come to Chipotle at Roosevelt Mall?
Customers can visit JD Sports, Champs Sports, New York & Company, MadRag, and Rainbow Shops all located nearby for clothing and sporting goods shopping.
How can I contact Chipotle Mexican Grill at Cottman Avenue for inquiries?
You can reach them by phone at +1 215-695-2083 or email at pa.1938.CottmanAve@chipotle.com.