Business Details
About
Mexican Restaurant
Chipotle Cottman Avenue is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.2
1,399 reviews
5 stars
496
4 stars
230
3 stars
129
2 stars
94
1 star
450
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty tables, overflowing trash, and unclean food preparation areas.
Customer Service
Numerous customers reported rude and unprofessional behavior from staff, with complaints about poor attitudes and lack of attention to customer needs.
Food Quality
Several reviews mentioned issues with food quality, including cold food, incorrect orders, and unsatisfactory portion sizes.
Order Accuracy
Many customers experienced problems with order accuracy, including missing items and incorrect food being served.
- MMMary M2 days ago1.0I have been going to this Chipotle since they opened this location. Everything has been going down the hill. Restaurant food area, eating area is extremely filthy, not dirty but filthy! From tables to chairs to floors to kitchen. Water under the trays is not clean and full of old food that has fallen in it. When they remove a tray to replace with a new one, the dirty water drips into the food that are on the trays around it. Yuck!!! Big Yuck!!!Lately they are being very stingy with the amount of food they serve you. Chipotle @ Cottman Ave Philadelphia you need to do better. This place will soon shut down! Stay away from it! All of my meals plates where half empty.
- HTHugo Torres3 days ago1.0I found a tag in my food, mixed in with the guacamole. It makes you wonder what kind of quality control and obliviousness is going on in the preparation of this food.
- HGHenry GarciaJan 4, 20265.0One of my favorite foods among all chain restaurants
- WPWilliam PerlotteDec 27, 20251.0This has got to be the worst Chipotle in the city 😩 I fill like if you take a job in the food service industry you should be professional and polite at all times To make a long story short I've experienced horrible customer service @ this location and no longer patronize any Chipotle due to their previous reports of unsanitary food conditions.
- SPSteven PittmanDec 13, 20251.0The workers attitude are awful there. I asked the worker if I could get more sauce and they looked at me and told me that it will be harder to roll the burrito and they are not going to give me extra sauce.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill on Cottman Avenue?
Chipotle Mexican Grill on 2327 Cottman Ave is open every day of the week from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Philadelphia?
It is located at 2327 Cottman Ave, Ste 61, inside Roosevelt Mall, Philadelphia, PA 19149.
Does Chipotle on Cottman Avenue offer delivery and pickup services?
Yes, this location offers both in-store pickup and delivery services.
How can I order food online from Chipotle Mexican Grill at Cottman Avenue?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle mobile app.
What type of food does Chipotle Mexican Grill serve at the Cottman Avenue location?
They offer a customizable menu including burritos, bowls, quesadillas, tacos, and salads using responsibly sourced ingredients with no artificial colors, flavors, or preservatives.
Can I earn rewards or get exclusive offers when dining at Chipotle Cottman Avenue?
Yes, by signing up for Chipotle Rewards, you can earn free food and receive exclusive offers.
What are some nearby restaurants to Chipotle Mexican Grill on Cottman Avenue?
Nearby restaurants include Popeyes® Louisiana Kitchen, Raising Cane's Chicken Fingers, and KPOT Korean BBQ & Hot Pot, providing diverse dining options before or after your Chipotle visit.
Are there any nearby healthcare providers around Chipotle on Cottman Avenue?
Yes, nearby healthcare providers include Joyce Han, MD, Abraham Dubb, MD, Oak Street Health Roosevelt Primary Care Clinic, and Dr. Gretchen J. Brewer & Associates, in case you need medical or optometry services.
What nearby retail stores can customers visit when they come to Chipotle at Roosevelt Mall?
Customers can visit JD Sports, Champs Sports, New York & Company, MadRag, and Rainbow Shops all located nearby for clothing and sporting goods shopping.
How can I contact Chipotle Mexican Grill at Cottman Avenue for inquiries?
You can reach them by phone at +1 215-695-2083 or email at pa.1938.CottmanAve@chipotle.com.