Chipotle Mexican Grill

3.6
754 reviews
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About

Mexican Restaurant
Chipotle Temple University is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1100 W Montgomery Ave, Philadelphia, PA
19122, United States

Hours

Reviews

3.6
754 reviews
5 stars
310
4 stars
160
3 stars
83
2 stars
39
1 star
162

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.

Food Quality

Many customers reported issues with food quality, including cold food, incorrect orders, and unsatisfactory portion sizes.

Cleanliness

Several reviews mentioned the store's cleanliness issues, with complaints about dirty conditions and unsanitary practices.

Order Accuracy

A significant number of customers experienced problems with order accuracy, including missing items and incorrect food preparation.

Overall Experience

Overall, the location received a lot of negative feedback, with many customers expressing dissatisfaction and stating they would not return.
  • SS
    saige sianni
    Jan 5, 2026
    5.0
    great late night bite
  • GF
    George F.
    Jan 4, 2026
    5.0
    Perfect post-gym honestly. Portions are massive and lowkey the best healthy quick meal around
  • ED
    Es Dot
    Dec 17, 2025
    1.0
    This gotta be the most ratchet store I’ve ever had to displeasure of going into. They talk to you with the stain. When I asked for the manager, the manager, let the person that was talking to me greasy continue to talk to me greasy and then told me to leave. This had to be the worst experience in my life. I can’t wait for somebody to reach out to me so I can send him this video or what took place in there. I’m telling you they need to shut that spot down. The customer service in there is terrible the little children that they have running around in there that are working is unbelievable. They need some grown-ups working in there with better attitudes. Terrible service terrible with a T. The girl in the braids the little girl called me a woman she said miss I said miss I’m a man she said why are you acting crazy in here so I’mma call you whatever I want when I tell you I wanna contact my lawyer behind this incident right here this is disrespect on the highest level
  • YY
    YAZY
    Nov 28, 2025
    1.0
    Food looks nasty and disgusting I should have went to Cava! The this is the first time in my life I never got beans at Chipotle they look nasty and cold 🥶🤮. Nobody is behind me so why is this girl rushing me ..
  • DS
    Danielle Smith
    Nov 24, 2025
    5.0
    I don't know what it is about this place but I've only tried 2 places and they both tasted like some kinda soap or cleaning products

Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill at Temple University offer?

Chipotle Mexican Grill offers customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads with wholesome ingredients and no artificial additives.

What are the operating hours for Chipotle Mexican Grill at 1100 W Montgomery Ave?

The restaurant is open daily from 10:45 AM to 11:00 PM.