Chipotle Mexican Grill

3.5
748 reviews
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About

Mexican Restaurant
Chipotle Temple University is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1100 W Montgomery Ave, Philadelphia, PA
19122, United States

Hours

Reviews

3.5
748 reviews
5 stars
306
4 stars
159
3 stars
83
2 stars
39
1 star
161

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unhelpful staff, with many expressing dissatisfaction with the service they received.

Order Accuracy

A significant number of reviews highlighted issues with incorrect orders, missing items, and poor portion sizes.

Cleanliness

Multiple customers noted unsanitary conditions in the restaurant, including dirty food stations and overall lack of hygiene.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold food, overcooked meat, and unappetizing ingredients.

Customer Experience

Many customers expressed frustration with long wait times and poor handling of online orders, leading to a negative overall experience.
  • CM
    Courtney Makupson
    Nov 10, 2025
    1.0
    DO NOT go here after 8pm. They will be out of stock of ALMOST EVERYTHING. For Sure won't have Fajita Peppers, or Corn, or Cheese (Yes, not even Cheese) AND out of some other Salsas. I've went to this location for several years. Recently since November 1, 2025 until today (November 10, 2025) I have went to this location a few times after 8pm during this recent time frame and they didn't even have Rice nor Cheese, so I just left right out of their location. Even Before November 1,2025 they were always running out of menu items hours and hours before the closing time. They should really just close at 8pm since they run out of almost everything at that time anyway, however they probably would start running out of things at 6pm then tho 😥😭😭😭😂😅😀💯💯💯
  • NW
    Nicolette White
    Oct 29, 2025
    5.0
    Clean store, friendly staff, the chipotle on walnut street is disgusting I wouldn’t even use a napkin from there. Nice job temple campus store, you could teach the walnut street location a thing or two.
  • CG
    Clint G
    Oct 11, 2025
    2.0
    Food was okay. I was told some items on the menu were only available when purchased online and not in the restaurant. If they aren't selling things in the restaurant, the item should not be on the menu in the restaurant. I really think the employee was just being lazy.
  • TS
    Thomas Strauss
    Sep 11, 2025
    1.0
    terrible experience. messed my order up 3 times in a row. Dirty and stink inside
  • DH
    Diona Hargrove
    Aug 31, 2025
    1.0
    This is not the first time I order a vegan bowl from here and found steak and chicken in my bowl. I haven’t eaten meat in a long time because of health reasons, the other day I order a bowl and what I thought was meat free vegan bowl I took a bite and was eating a piece of steak, today I order another bowl and it has soooo much chicken pieces in it. When someone orders a vegan bowl it’s supposed to be vegan not full of meat, this is crazy my journey has been ruin or interrupted by this place! You need to fix this!!!!

Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill at Temple University offer?

Chipotle Mexican Grill offers customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads with wholesome ingredients and no artificial additives.

What are the operating hours for Chipotle Mexican Grill at 1100 W Montgomery Ave?

The restaurant is open daily from 10:45 AM to 11:00 PM.