Chipotle Mexican Grill

3.0
428 reviews
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Business Details

2800 Fox St, Philadelphia, PA
19129, United States
(215) 253-3082
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle Baker Centre is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
2800 Fox St, Philadelphia, PA
19129, United States

Hours

Reviews

3.0
428 reviews
5 stars
139
4 stars
60
3 stars
41
2 stars
25
1 star
163

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, with instances of rude staff and unprofessional behavior.

Food Quality

Frequent complaints about food quality, including incorrect orders, low portion sizes, and food being stale or overcooked.

Cleanliness

Numerous reviews highlighted unsanitary conditions in the restaurant, with food debris on the floors and counters.

Operational Issues

Customers experienced issues with the restaurant's hours, including opening late and running out of key ingredients.

Mixed Experiences

While some customers praised the food and service, many others expressed dissatisfaction, indicating a lack of consistency.
  • SJ
    Stony Jackson
    1 day ago
    1.0
    Went in to order some food and was met with a view of unsavory foods. The guac was brown, the food hadn’t been stirred or replaced for what looks like the whole day. Not to mention the argument that ensured between another customer and staff member while I was ordering and the staffs willingness to give that attention rather than take my order. I decided to drive 20 mins to the next closest Chipotle for quality food and service.
  • KH
    Krissy Haag
    5 days ago
    1.0
    Do not order through the app. I could have gone through the line 6 times, still waiting for my online order
  • KD
    Kyle Duran
    Nov 6, 2025
    1.0
    Ordered online and Waiting over 30 minutes is unacceptable. We should be advised PRIOR that there is issues at the location.
  • EL
    Elli Lewis
    Oct 31, 2025
    1.0
    Opened late and yelled at us when we tried to ask even though people were inside getting their orders. We asked how long and they said we don’t know. Lame. It’s not hard to just be nice lol
  • SS
    Shameara Smith
    Oct 20, 2025
    5.0
    The cook with the dreads was very friendly and informative. My young daughter was concerned about the oil used for the food as she was unaware what it was he took the time to nicely explain to her what it was and how it’s used. The young man at the register was also very friendly. Great team working tonight !
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Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at Baker Centre serve?

Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the operating hours for Chipotle Mexican Grill located at 2800 Fox St in Philadelphia?

The restaurant is open daily from 10:45 AM to 10:00 PM.