Business Details
About
Sandwich Restaurant
Location
Charleys Cheesesteaks
1455 Franklin Mills Circle, Philadelphia, PA
19154, United States
Hours
Reviews
4.2
255 reviews
5 stars
175
4 stars
28
3 stars
15
2 stars
8
1 star
29
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers praised the cheesesteaks and other menu items for being delicious and fresh, although some reported issues with portion sizes and food quality.
Customer Service
The staff received numerous compliments for being friendly and helpful, though there were some negative experiences regarding rudeness and service inconsistencies.
Cleanliness
Several reviews highlighted concerns about cleanliness and food safety, including reports of unsanitary conditions and cross-contamination.
Value for Money
Customers generally felt they received good value for their money, although some expressed dissatisfaction with pricing changes and portion sizes.
Operational Issues
There were complaints about inconsistent hours of operation and service availability, with some customers reporting that the restaurant closed earlier than advertised.
- EBEmma B6 days ago4.0Very friendly service!
- LML MNov 16, 20251.0whats the point of asking me if i want to take items off the cheesesteak if you’re just going to ignore the instructions anyways? asked for no onions no peppers, and ended up with only peppers and onions with no mushrooms. i always avoid this place because it sucks as is but decided to give it a chance. wont ever make that mistake again!!
- JAJordan AlexNov 8, 20255.0Fresh ingredients really tasty sandwiches very good customer service polite with refills
- MLMagaly LopezOct 27, 20255.0VERY FRIENDLY STAFF ESPECIALLY ARLET . FOOD IS ALWAYS FRESH AND DELICIOUS.
- EAeleana allaOct 24, 20255.0Arleth and Ruby are always the kindest people and genuinely make the atmosphere so much nicer. Food is always great, their service is phenomenal, and every single worker is sooo kind. I love it here :)
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular operating hours of Charleys Cheesesteaks at Philadelphia Mills?
Charleys Cheesesteaks is open Monday through Thursday from 9:30 AM to 7:30 PM, Friday and Saturday from 9:30 AM to 8:30 PM, and Sunday from 10:00 AM to 6:00 PM.
Does Charleys Cheesesteaks offer delivery or drive-through services?
No, Charleys Cheesesteaks does not currently offer delivery or drive-through services at this location.
Can customers order pickup or takeout from Charleys Cheesesteaks?
Pickup and takeout services are not available at this Charleys Cheesesteaks location.
Where is Charleys Cheesesteaks located?
It is located at 1455 Franklin Mills Circle, Philadelphia, PA 19154, USA, within Philadelphia Mills.
What payment options are accepted at Charleys Cheesesteaks?
Charleys Cheesesteaks accepts American Express, Discover, MasterCard, and Visa cards for payment.
How can I contact Charleys Cheesesteaks at Philadelphia Mills?
You can reach them by phone at +1 267-631-2555 or visit their Facebook page for updates.
What nearby restaurants can I visit before or after eating at Charleys Cheesesteaks?
Nearby restaurants include Zara Halal Grill, Aya Kitchen - Mediterranean Cuisine, Little Tokyo, Auntie Anne's, Sbarro, Popeyes Louisiana Kitchen, and McDonald's, offering a variety of dining options.
Are there entertainment or shopping venues near Charleys Cheesesteaks at Philadelphia Mills?
Yes, nearby venues include GameStop for video games, Old Navy Outlet for clothing, Franklin Mills Mall - GameStop arcade for entertainment, and Harry's Fragrance Outlet for shopping.
Is there convenient mobile phone or telecommunications shopping near Charleys Cheesesteaks?
Yes, Boost Mobile by Atvanced and the AT&T Store are nearby, providing options for mobile phone services and accessories.
Does Charleys Cheesesteaks have an online menu or ordering website?
Yes, customers can view the menu and order online at https://order.charleys.com/menu/philadelphia-mills/.