Many customers praised the food for being fresh and delicious, particularly the cheesesteaks and fries.
Service
The staff received numerous compliments for being friendly, polite, and providing good customer service.
Order Accuracy
Several reviews highlighted issues with order accuracy, particularly with modifications not being followed.
Cleanliness
Some customers expressed concerns about cleanliness and food safety practices in the establishment.
Inconsistency
There were mixed reviews regarding the consistency of food quality and service, with some customers reporting great experiences while others had negative encounters.
VR
Veronica Ramos
Jan 4, 2026
5.0
I love this place especially the lady who works in the front counter Arleth she’s a social butterfly with an amazing personality.
JG
Jowell Guerrero
Dec 16, 2025
5.0
The food is very good and so is the service.
JB
Joshua Borodin
Dec 7, 2025
5.0
The crew are the best
EB
Emma B
Nov 18, 2025
4.0
Very friendly service!
LM
L M
Nov 16, 2025
1.0
whats the point of asking me if i want to take items off the cheesesteak if you’re just going to ignore the instructions anyways? asked for no onions no peppers, and ended up with only peppers and onions with no mushrooms. i always avoid this place because it sucks as is but decided to give it a chance. wont ever make that mistake again!!
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular operating hours of Charleys Cheesesteaks at Philadelphia Mills?
Charleys Cheesesteaks is open Monday through Thursday from 9:30 AM to 7:30 PM, Friday and Saturday from 9:30 AM to 8:30 PM, and Sunday from 10:00 AM to 6:00 PM.
Does Charleys Cheesesteaks offer delivery or drive-through services?
No, Charleys Cheesesteaks does not currently offer delivery or drive-through services at this location.
Can customers order pickup or takeout from Charleys Cheesesteaks?
Pickup and takeout services are not available at this Charleys Cheesesteaks location.
Where is Charleys Cheesesteaks located?
It is located at 1455 Franklin Mills Circle, Philadelphia, PA 19154, USA, within Philadelphia Mills.
What payment options are accepted at Charleys Cheesesteaks?
Charleys Cheesesteaks accepts American Express, Discover, MasterCard, and Visa cards for payment.
How can I contact Charleys Cheesesteaks at Philadelphia Mills?
You can reach them by phone at +1 267-631-2555 or visit their Facebook page for updates.
What nearby restaurants can I visit before or after eating at Charleys Cheesesteaks?
Nearby restaurants include Zara Halal Grill, Aya Kitchen - Mediterranean Cuisine, Little Tokyo, Auntie Anne's, Sbarro, Popeyes Louisiana Kitchen, and McDonald's, offering a variety of dining options.
Are there entertainment or shopping venues near Charleys Cheesesteaks at Philadelphia Mills?
Yes, nearby venues include GameStop for video games, Old Navy Outlet for clothing, Franklin Mills Mall - GameStop arcade for entertainment, and Harry's Fragrance Outlet for shopping.
Is there convenient mobile phone or telecommunications shopping near Charleys Cheesesteaks?
Yes, Boost Mobile by Atvanced and the AT&T Store are nearby, providing options for mobile phone services and accessories.
Does Charleys Cheesesteaks have an online menu or ordering website?
Yes, customers can view the menu and order online at https://order.charleys.com/menu/philadelphia-mills/.