Customers generally praised the food for being delicious, fresh, and healthy, although there were some complaints about undercooked lentils and issues with food preparation.
Service Consistency
While many reviews highlighted excellent service from specific staff members like Nita and Devon, there were also reports of rude or dismissive behavior from some employees, especially during busy times.
Order Accuracy
Several customers expressed frustration with incorrect orders, missing items, and issues with online orders, indicating a need for improvement in order accuracy.
Cleanliness
The atmosphere was often described as clean and welcoming, although some customers noted that the bathrooms were not well-maintained.
Customer Experience
Many customers reported positive experiences due to friendly staff and efficient service, but there were also significant complaints about poor management and long wait times during peak hours.
LH
Lorene Henderson
1 day ago
4.0
First time and was very yummy, reasonable portions. Staff was helpful and patient. Would appreciate knowing the prices of protein options before paying next time. Everything else was well displayed.
JL
Jennifer Lemineur
4 days ago
5.0
This is one of my favorite places to go to. The staff is friendly and the service is pretty quick even when it’s busy. When you go, make sure you ask for Nita because she will take care of you
CP
Conor Plunkett
4 days ago
5.0
Nita and the team at Cava are always extremely friendly and efficient during the lunch rush. I always enjoy coming to this location.
MM
Man-Man
Nov 16, 2025
5.0
My cashier I believe her name was Sierra or Ciara please excuse me but she was excellent and very helpful and nice she even gave me suggestions on my first time trying CAVA
JT
J T
Nov 13, 2025
5.0
As a repeat customer, you can never go wrong with CAVA. They always have delicious options to choose from and the staff are always very helpful. Ethan assisted me in completing my order today and was very friendly. I would definitely recommend checking out this location.
CAVA is a fast-casual Mediterranean restaurant serving customizable greens + grains bowls, salads, and pitas.
What are the opening hours of CAVA at 1713 Chestnut Street?
CAVA is open Monday through Sunday from 10:30 AM to 10:00 PM.
Is CAVA open on major holidays?
CAVA is closed on November 27, December 24, and December 25, 2025.
Can I order food online from CAVA?
Yes, you can order online at https://order.cava.com/stores to place your order ahead of time.
What payment methods are accepted at CAVA?
CAVA accepts American Express, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does CAVA offer vegetarian and organic food options?
Yes, CAVA serves vegetarian and organic dishes as part of its menu offerings.
Is CAVA wheelchair accessible?
Yes, CAVA has a wheelchair accessible entrance, seating, and restroom, though it does not have wheelchair accessible parking.
Are children welcome at CAVA, and is there a children's menu?
Yes, CAVA welcomes families and children and offers a children's menu.
What nearby places can I visit before or after dining at CAVA?
Nearby you can visit places like Buffalo Exchange for antiques, Lucatelli's for Italian dining and drinks, and John F Collins Park for outdoor relaxation.
Where can I grab a coffee or dessert near CAVA?
You can visit Paris Baguette nearby, which is a bakery and cafe offering Korean-style baked goods and coffee.
Are there shopping options close to CAVA?
Yes, shopping options nearby include Sephora for cosmetics and retail items, Forever 21 for clothing, and Greene Street for vintage and consignment shopping.