Head to our Philadelphia ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.
Mixed reviews on customer service; some employees are praised for being friendly and helpful, while others are criticized for being rude and unprofessional.
Ice Cream Quality
The ice cream is generally well-received for its taste and variety, but there are complaints about portion sizes and freshness.
Cleanliness
Concerns about cleanliness in the store, including dirty windows and unsanitary practices by some staff members.
Pricing
Many customers find the prices to be high relative to the portion sizes and quality of service.
IW
Ishanae Walker
Dec 30, 2025
1.0
Came for ice cream, “be back in 20 mins” sign was on the door. I waited 45 minutes no one ever unlocked the door. Im devastated
KJ
Kendra Jones
Dec 4, 2025
5.0
Very clean and nice great customer service and the ice cream was delicious and fresh 😋 👌
What kind of ice cream flavors does Ben & Jerry's Philadelphia shop offer?
Ben & Jerry's Philadelphia shop offers euphoric Ben & Jerry's ice cream flavors, served in the traditional style from 1978, including waffle cones, shakes, and sundaes with your favorite flavors.
What are the operating hours of Ben & Jerry's in Philadelphia?
Ben & Jerry's Philadelphia is open every day from 11:00 AM to 10:00 PM.
Does Ben & Jerry's Philadelphia offer pickup or delivery services?
Yes, Ben & Jerry's Philadelphia offers in-store pickup and same-day delivery services.
What payment methods are accepted at Ben & Jerry's Philadelphia?
Ben & Jerry's Philadelphia accepts American Express, Android Pay, Apple Pay, Cash, Diners Club, Discover, Mastercard, Samsung Pay, and Visa.
Is Ben & Jerry's Philadelphia wheelchair accessible and family-friendly?
Yes, the shop has a wheelchair accessible entrance and welcomes families as well as the LGBTQ community.
What kinds of catering services are available at Ben & Jerry's Philadelphia?
Ben & Jerry's Philadelphia offers ice cream catering and ice cream cakes suitable for weddings, offices, and events.
Where is Ben & Jerry's Philadelphia located?
Ben & Jerry's Philadelphia is located at 218 S. 40th Street, Philadelphia, PA 19104, USA.
Are there any nearby attractions or places of interest close to Ben & Jerry's Philadelphia?
Yes, nearby attractions include the Class of 1949 Bridge, Rave Theater, and 13th & Spruce park and bar, which are great spots to visit before or after enjoying your ice cream.
What nearby dining options are available around Ben & Jerry's Philadelphia?
Nearby dining options include HipCityVeg (vegetarian restaurant), Izzy & Zoe's, Greek Lady (Mediterranean), Enjay's Pizza, Smokey Joe's, and Qdoba Mexican Restaurant.
What nearby services and facilities could be useful for customers visiting Ben & Jerry's Philadelphia?
Customers can find nearby services such as the University of Pennsylvania campus, multiple post offices including the US Post Office, libraries like Walnut Street West Library and Free Library of Philadelphia, and financial services such as PNC ATM.