Ben & Jerry’s

4.0
240 reviews
Ben & Jerry's Philadelphia ice cream shop menu item range, including waffle cones, sundaes, shakes, fresh packed pints, and more!

About

Ice Cream ShopSnack ShopCandy StoreBakeryCatererBen & Jerry's
Head to our Philadelphia ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Ben & Jerry’s
218 S. 40th Street, Philadelphia, PA
19104, United States

Hours

Reviews

4.0
240 reviews
5 stars
126
4 stars
49
3 stars
28
2 stars
9
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees are praised for being friendly and helpful, while others are criticized for being rude and unprofessional.

Ice Cream Quality

The ice cream is generally well-received for its taste and variety, but there are complaints about portion sizes and freshness.

Cleanliness

Concerns about cleanliness in the store, including dirty windows and unsanitary practices by some staff members.

Pricing

Many customers find the prices to be high relative to the portion sizes and quality of service.
  • IW
    Ishanae Walker
    Dec 30, 2025
    1.0
    Came for ice cream, “be back in 20 mins” sign was on the door. I waited 45 minutes no one ever unlocked the door. Im devastated
  • KJ
    Kendra Jones
    Dec 4, 2025
    5.0
    Very clean and nice great customer service and the ice cream was delicious and fresh 😋 👌
  • MS
    Moonlight In The Stars
    May 19, 2023
    5.0
    As always good ice cream!

Frequently Asked Questions About Ben & Jerry’s

What kind of ice cream flavors does Ben & Jerry's Philadelphia shop offer?

Ben & Jerry's Philadelphia shop offers euphoric Ben & Jerry's ice cream flavors, served in the traditional style from 1978, including waffle cones, shakes, and sundaes with your favorite flavors.

What are the operating hours of Ben & Jerry's in Philadelphia?

Ben & Jerry's Philadelphia is open every day from 11:00 AM to 10:00 PM.