Arby's

4.1
1124 reviews
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Business Details

577 Franklin Mills Blvd, Philadelphia, PA
19154, United States
(215) 281-9597
http://www.arbys.com/locations/us/pa/philadelphia/577-franklin-mills-blvd/store-6983
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
577 Franklin Mills Blvd, Philadelphia, PA
19154, United States

Hours

Reviews

4.1
1,124 reviews
5 stars
588
4 stars
277
3 stars
135
2 stars
40
1 star
84

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some enjoyed the sandwiches while others reported cold or poorly prepared items.

Service Experience

Customer service experiences varied widely, with some praising friendly staff and others reporting rude or inattentive service.

Cleanliness

The restaurant was frequently noted as clean, contributing positively to the dining experience.

Order Accuracy

Several customers experienced issues with incorrect orders or missing items.

Value for Money

Many customers felt the food was a good value, especially considering portion sizes.
  • AW
    Ashley Wurzel
    Jan 4, 2026
    5.0
    Antoinette at Arby’s provided an outstanding experience. She was incredibly pleasant, professional, and welcoming from start to finish, making the visit genuinely enjoyable (even through the drive-thru). Her positive attitude and attention to detail really stood out, and it’s clear she takes pride in her work. Antoinette truly seems like the kind of person who would go above and beyond for both customers and her team, and she absolutely deserves consideration for a manager position. Arby’s is lucky to have her!
  • VK
    Veronika Kamysheva
    Jan 3, 2026
    5.0
    It was a very nice experience, the lady with pink hair was extremely friendly and sweet, great service!!
  • GK
    Gregory Kemp
    Dec 21, 2025
    1.0
    Called to notify the manager that their doordash menu is messed up. Can't order any meals. Still can't do it and it's been 2 weeks. You need a new manager, someone doesnt want to do their job. Fire them.
  • KK
    klbsr1969
    Dec 4, 2025
    3.0
    I had the little steak nugget thingies. They were okay. Way overpriced. Just buy a steak
  • KL
    Keith Lombardo
    Nov 11, 2025
    5.0
    You can't go wrong with their sandwiches, best beef and cheddar ever.
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