Experience Philadelphia's fastest-growing burger restaurant right here at our newest location on South Street. At Cousin's Burger, we're dedicated to Quality, Community, and Local Support. Delight in our Smash Burgers crafted from a proprietary blend of select cuts of Black Angus beef, sourced locally and combined with grass-fed, grain-finished, antibiotic and hormone-free, 100% Halal beef from Lancaster, PA. While you're there try our brand new Ribeye Cheesesteak, wings and loaded fries! We proudly support local brands like Hank's Soda, Bassetts Ice Cream, Martin's Potato Buns, and Lancaster meats. Visit us today for a delicious meal and a great time!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.