Business Details
About
Sandwich RestaurantDeliCatererTake Out RestaurantFast Food Restaurant
Philly-born counter-serve sandwich chain known for its subs / hoagies built on award winning sesame-seed rolls. Serving Philadelphia (Roxborough), PA.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
4.1
309 reviews
5 stars
183
4 stars
50
3 stars
27
2 stars
13
1 star
36
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers praised the delicious hoagies and fresh ingredients, though some noted inconsistencies in portion sizes and preparation.
Service Speed
Customers frequently mentioned slow service, particularly during busy times, with some experiencing long wait times for their orders.
Customer Service
While many reviews highlighted friendly and helpful staff, there were several complaints about unprofessional behavior and order mistakes.
Cleanliness
The establishment is generally noted for its cleanliness and pleasant atmosphere.
Delivery Issues
Numerous customers reported problems with delivery times and order accuracy, suggesting a need for improvement in this area.
- CMCarly McMenaminOct 4, 20255.0Went and ordered a turkey hoagie at 4pm today, I was so busy at work I didn’t get a chance to sit down and eat until 8pm AND the hoagie was still amazing!!! Roll wasn’t even soggy !!!! Amazing job ladies!!!! Ava was the girl who took my order
- TLTellya LaterAug 24, 20255.0These folks bust their tail even being understaffed are professional and courteous. Giving credit where credit is due. Thank you Primos Roxborough!
- KMKaileigh MurphyAug 10, 20252.0I asked for a meatball sub with cheese and they gave me a sandwich with non-melted sliced cheese on the bottom, meatballs with barely any sauce, and only 2 small meatballs on my 8 inch roll. I had 4 inches of nothing on the sandwich, still ate it and the went on with my day because I’m too busy for that stuff. Threw out the other 4 inches of just bread. Meatballs were really really good (hence the 2nd star) but would have loved a 3rd or 4th on the roll, it toasted, more sauce on the top, and cheese. The woman in there was sighing and clearly didn’t want to be there and was with me while I was ordering. No chairs in the front to wait for the order to come out. Clearly the workplace needs to pay their workers more and let them give better portions.
- MPMatt PorrettaJun 4, 20253.0I love primos so much. But when I went into this location I saw two people working hard making sandwiches, but noone was at the cash register. I got some things together and then waited at the register for someone to come over. One of the people doing orders greeted me and then the girl who should have been working the cash register came out, phone in hand open on instagram. She couldn't stop scrolling social media the whole time she was ringing me out and forgot to put a discount on my order until I prompted her at the end of the transaction. Dark hair and glasses - have a little professionalism when you have to work, especially since your coworkers seemed to be doing most of the work for you, and get off your phone while you are serving customers.
Frequently Asked Questions About PrimoHoagies
What types of sandwiches is PrimoHoagies in Philadelphia (Roxborough) known for?
PrimoHoagies is known for its old fashioned Italian specialty hoagies built on sesame-seed rolls, offering hefty and authentic Philly-style sandwiches.
What are the operating hours of PrimoHoagies in Roxborough?
PrimoHoagies is open Monday through Friday from 10:00 AM to 9:00 PM, and on Saturdays and Sundays from 10:00 AM to 8:00 PM. The restaurant is closed on November 27, 2025 for the holiday.
Does PrimoHoagies in Roxborough offer delivery and pickup services?
Yes, PrimoHoagies offers in-store pickup, delivery, and same-day delivery services for your convenience.
What payment options are accepted at PrimoHoagies Roxborough?
PrimoHoagies accepts American Express, Apple Pay, Cash, Discover, Mastercard, and Visa for payment.
Is PrimoHoagies suitable for families and children?
Yes, PrimoHoagies welcomes families and children and provides high chairs and wheelchair accessible facilities.
Can I order online or through a mobile app from PrimoHoagies Roxborough?
Yes, you can order online at https://order.primohoagies.com/ or use their Android and iOS apps available on the Google Play Store and Apple App Store.
Does PrimoHoagies in Roxborough have seating for dine-in customers?
Yes, the restaurant has seating available and serves dine-in customers in a welcoming environment with counter service.
What are some nearby places of interest customers might visit before or after PrimoHoagies?
Nearby, customers can visit Citizens Bank for banking needs, Yiro Yiro for Mediterranean dining, or stop by Starbucks for coffee. These places provide convenient stops for errands or refreshments around your visit to PrimoHoagies.
How can nearby services like The UPS Store or Shred Nations be useful when visiting PrimoHoagies?
While visiting PrimoHoagies, you can also take advantage of nearby professional services such as The UPS Store 6332 for printing and packing, and Shred Nations for secure document shredding, making it easy to combine errands with your meal.
Are there nearby health or wellness facilities close to PrimoHoagies Roxborough?
Yes, nearby health and wellness options include vybe urgent care for medical services, Lyceum Physical Medicine for therapy and chiropractic care, and Red Cat Nails and Spa for beauty and relaxation treatments.