Sandwich RestaurantDeliCatererTake Out RestaurantFast Food RestaurantCheesesteak Restaurant
Philly-born counter-serve sandwich chain known for its subs / hoagies built on award winning sesame-seed rolls. Serving Philadelphia (Port Richmond), PA.
Details
Dine-inAvailable
DeliveryAvailable
TakeoutAvailable
Accepts reservationsNot available
Requires reservationsNot available
Credit cardAvailable
DebitAvailable
Cash onlyNot available
Drive-throughNot available
BreakfastAvailable
LunchAvailable
DinnerAvailable
VegetarianAvailable
VeganAvailable
RestroomAvailable
Kid friendlyAvailable
Location
PrimoHoagies
2703 East Clearfield St, Philadelphia (Port Richmond), PA
Customers praised the freshness and taste of the hoagies, but some noted inconsistencies in portion sizes and ingredient quality.
Customer Service
Feedback was mixed; while many appreciated friendly service, several reviews highlighted rude interactions and poor handling of order issues.
Cleanliness
The establishment was frequently described as clean, contributing positively to the overall dining experience.
Delivery Issues
Several customers reported problems with delivery times and incorrect orders, leading to dissatisfaction.
Pricing Concerns
Some customers felt the prices were high relative to the portion sizes and quality received, leading to disappointment.
CG
Clint G
4 days ago
5.0
Primos never disappoints! They make great sandwiches with fresh ingredients.
BA
Ben Ayik
Nov 2, 2025
5.0
One of the best hoagies I’ve had in a while.
HH
Hannah
Oct 28, 2025
5.0
I stopped by this location this weekend because I was craving a hoagie, I was not disappointed! I don’t come to this area often but will definitely be stopping back in when I’m in the area. The store was very clean and all of the associates were very friendly. The sandwich was exactly what I was hoping for as well.
TF
Tina Fetty
Oct 25, 2025
1.0
I honestly can’t believe how bad my experience was with Primo Hoagies (Port Richmond) on East Clearfield St.
I ordered through Uber Eats around 4:52 p.m. — just a simple Old World Style Meatball Hoagie and Italian Hoagie Chips. When my food showed up a little after 5, it wasn’t even my order. Completely wrong items, someone else’s name on the receipt.
I called the driver, and he was polite — said that’s what the restaurant gave him. I called the store and spoke with Kayla, and that’s when things went downhill fast. She was rude, talked over me the whole time, and basically blamed Uber Eats for everything. When I asked for a manager, she said there wasn’t one available and told me my original order was still sitting there over an hour later!
I told her I had placed another order for the same thing and just wanted to make sure it would be fresh, but she clearly didn’t care. She said the manager would call me, and around 5:57 p.m., Chris finally did. He was nice and apologized, said my sandwich was being remade fresh and a driver was already picking it up.
Well… when it arrived, it was stone cold, the bread was soggy, and the receipt showed my original 4:52 p.m. order — meaning they never remade it at all. They literally sent me a sandwich that had been sitting out for over an hour.
Absolutely disgusting and disappointing. Between getting the wrong order, being treated so rudely, and being lied to about a “fresh” sandwich, I’ll never order from this location again. I used to love Primo Hoagies, but this experience completely ruined it for me.