Business Details
About
Sandwich RestaurantDeliCatererTake Out RestaurantFast Food RestaurantCheesesteak Restaurant
Philly-born counter-serve sandwich chain known for its subs / hoagies built on award winning sesame-seed rolls. Serving Philadelphia (Chestnut St), PA.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
PrimoHoagies
West 2043 Chestnut St, Philadelphia (Chestnut St), PA
19103, United States
Hours
Reviews
4.3
314 reviews
5 stars
214
4 stars
49
3 stars
15
2 stars
11
1 star
25
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the hoagies for their taste and quality, particularly highlighting the bread and specific sandwich options like the Turkey Diablo and Italian hoagie.
Customer Service
While many reviews noted friendly and helpful staff, there were several complaints about rude service and order mix-ups, indicating inconsistency in customer interactions.
Order Accuracy
Multiple customers reported issues with incorrect orders, suggesting a need for improved attention to detail during the order process.
Pricing Concerns
Some customers expressed dissatisfaction with recent price increases and perceived declines in value, particularly after management changes.
Takeout Experience
The location is primarily takeout only, which some customers found inconvenient due to a lack of seating and issues with the online order pickup process.
- JHJason HensleyNov 15, 20255.0The staff here are always very polite. Im a delivery driver and they always have the order ready when I show up. In the few times it isnt ready they get right on it. I dont know about the food but the staff are fantastic people.
- SEStevie EdwardNov 4, 20255.0Tried the Audie for the first time. It was really good, I was skeptical about the roast beef but it added a depth to the sandwich that turkey alone wouldn’t have created. It’s now my new favorite sandwich from Primos. I also ordered from the app on the phone, it was seamless and I was able to walk in to pickup my hoagie even thought it was really busy.
- ZBZee BSep 1, 20253.0We were gonna go get chips and 2 liter of soda from somewhere else and the lady added without confirming with us first her tone of voice didn't sound to pleasant at first but good gourmet hoagies would recommend
- AAAngelicaAug 12, 20255.010/10 hoagie spot I really like how my hoagie was made by the big buff asian guy i think he might have a crush on me or something bc he made my hoagie with EXTRA care
- RNRichard NicholasJul 24, 20255.0I had a great experience at Primo Hoagies! There was a small mix-up with my order, but the manager went above and beyond to make it right. You can really tell they care about their customers and take pride in their service. The food was delicious as always, and the customer service made it even better. Big thanks to the team for turning it around so smoothly! I’ll definitely be back.
Frequently Asked Questions About PrimoHoagies
What types of sandwiches is PrimoHoagies known for?
PrimoHoagies is known for its Philly-born hefty hoagies built on sesame-seed rolls, specializing in old-fashioned Italian specialty sandwiches.
What are the opening hours of PrimoHoagies on weekdays?
PrimoHoagies is open from 9:00 AM to 8:00 PM Monday through Friday.
Does PrimoHoagies offer delivery and pickup services?
Yes, PrimoHoagies offers in-store pickup, delivery, and same-day delivery services.
Where is PrimoHoagies located?
PrimoHoagies is located at West 2043 Chestnut St, Philadelphia, PA 19103, United States.
What payment methods does PrimoHoagies accept?
PrimoHoagies accepts American Express, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does PrimoHoagies offer catering services?
Yes, PrimoHoagies provides catering services.
Can I find nearby transit options or points of interest close to PrimoHoagies?
Yes, nearby you will find post offices like US Post Office and United States Postal Service, hair and beauty salons such as Francis Salon and Siaani Salon, and dining options like Ramen Bar and Butcher Bar to visit before or after your meal.
Are there any nearby coffee shops around PrimoHoagies?
Yes, coffee lovers can visit Black Turtle Coffee or Caffeination located near PrimoHoagies for a great beverage experience before or after enjoying your hoagie.
What other restaurants are near PrimoHoagies that customers might want to try?
Nearby restaurants include Fuji Mountain Japanese Restaurant, JJ Thai Cuisine, Agno Grill Mediterranean Restaurant, and Mix Bar and Grill offering various cuisines for diverse dining options.
How can I access PrimoHoagies' menu and place an order online?
You can view the menu and place an order online through their official website at https://order.primohoagies.com or their menu page at https://www.primohoagies.com/store-menu-pricing.php?id=32.